Immigration/visa coordinator

Aston Carter; Troy (MI); Hybrid; USD 10,000 - 60,000; Full time

Job summary

Aston Carter is hiring an Onboarding Coordinator for their Troy, MI office. This position involves managing contractor relations, ensuring compliance with immigration processes, and enhancing onboarding experiences. Ideal candidates should possess strong organizational skills, a background in administrative roles, and effective communication abilities.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Qualifications

• Experience in administrative or office settings is preferred.
• Call center experience is accepted in customer service roles.
• Strong computer skills, including basic Excel for tracking purposes.

Responsibilities

• Act as the primary point of contact for contractors.
• Collaborate with Payroll Services and Immigration Specialists.
• Facilitate onboarding processes and provide training.

Skills

Customer service

Time management

Organizational skills

Effective communication

Proficiency in Excel

Job description

Job Title: Onboarding Coordinator

Job Description

We are seeking a dedicated Onboarding Coordinator to join our team during a busy season focused on student visas. This role is a blend of backend and frontend work, serving as the primary point of contact for contractors regarding i9s, onboarding, and employee relations.

Responsibilities

• Act as the primary point of contact for contractors throughout their assignment, fostering strong relationships.
• Understand work-based immigration and visa sponsorship, including F1, H1, TN visas, and Green Cards.
• Collaborate with Payroll Services Specialists to ensure accurate payroll processes.
• Work with Immigration Specialists and Recruiters to assist in talent retention.
• Create a distinctive onboarding experience for contractors.
• Facilitate the onboarding process, ensuring communication and completion of requirements.
• Conduct first week service calls to contractors at the start of their assignment.
• Provide training on timesheet and expense entry.
• Manage work order processes and rate confirmations with customers, including auditing and researching discrepancies.
• Collaborate closely with the Payroll Team for timecard collection, ensuring timely and accurate payroll.
• Work with internal HR on benefits, employee relationships, and 401k issues.
• Identify and resolve contractor-related issues in collaboration with the Immigration Specialist.
• Initiate and manage the Green Card process, including reviewing and analyzing resumes.
• Perform rate and wage analysis and manage position postings.
• Monitor expiration dates for H-1B visa holders and manage status extensions.
• Communicate expiring work authorizations to customers for F1 students.
• Manage and communicate RFEs and LCA compliance processes, ensuring document collection for audits.
  
  

Essential Skills

• Experience in administrative or office settings.
• Proficiency in customer service (call center experience is accepted!)
• Strong computer skills, including basic Excel for tracking purposes.
• Professionalism and effective communication skills.
• Excellent time management and organizational skills.
  
  

Work Environment

This is a hybrid position with preferred candidates residing near Troy, MI for potential in-office collaboration. The work hours are from 8am to 5pm EST. The team may go on-site to the Troy, MI office 2-3 times/week/

Pay and Benefits

The pay range for this position is $18.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

Available For This Temporary Role May Include The Following

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  

Workplace Type

This is a hybrid position in Troy,MI.

Application Deadline

This position is anticipated to close on Jun 23, 2025.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.