Immigration Services Officer — Complex Adjudicator (Telework)

Citizenship and Immigration Services; Lawrence (MA); Remote; USD 121,000 - 157,000; Full time

Job summary

Citizenship and Immigration Services in Lawrence, MA, seeks an Immigration Services Officer to adjudicate complex cases, perform security checks, and provide analytical support to USCIS programs. The role requires training through ISO BASIC and offers a comprehensive benefits package.

The position includes eligibility for telework, a Secret clearance requirement, a posted salary range of $120,548 to $156,715 per year, and a closing date on 2026-10-15.

Qualifications

• EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.
• Training: Selected candidates are required to attend and successfully complete the USCIS Immigration Service Officer Basic (ISO BASIC) Training Program located with the USCIS Academy Training Center in Charleston, SC.
• VSIP: An employee who receives a Voluntary Separation Incentive Payment (VSIP) and later accepts employment for compensation with the Government within 5 years must repay the entire amount of the VSIP.
• Any offers of employment will be consistent with all applicable authorities and are subject to change.
• Applying to this announcement certifies permission for DHS to share your application with others in DHS for similar positions.

Responsibilities

• Adjudicating complex cases and conducting security checks.
• Identifying fraud and interviewing applicants and petitioners.
• Ensuring program quality assurance.
• Conducting training and liaising and communicating decisions.

Job description

Citizenship and Immigration Services in Lawrence, MA, seeks an Immigration Services Officer to adjudicate complex cases, perform security checks, and provide analytical support to USCIS programs. The role requires training through ISO BASIC and offers a comprehensive benefits package.

The position includes eligibility for telework, a Secret clearance requirement, a posted salary range of $120,548 to $156,715 per year, and a closing date on 2026-10-15.