Immigration Services Administrative Assistant & Receptionist

The University of Georgia; Athens (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

The University of Georgia seeks an Immigration Services Administrative Assistant & Receptionist for their Office of Global Engagement. This role includes greeting visitors, performing clerical duties, and providing excellent customer service to a diverse student population. Ideal candidates will have strong communication skills and proficiency in Microsoft Office.

Qualifications

• Must possess prior working knowledge of Microsoft Office and Excel.
• Strong communication and multitasking abilities required.
• Must be dependable and punctual.

Responsibilities

• Greet and assist visitors; answer telephones.
• Perform clerical activities including data entry and filing.
• Assist with event planning and other duties as assigned.

Skills

Excellent written and verbal communication skills

Excellent customer service skills

Proficient at prioritizing and multitasking

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Microsoft Excel

Job description

Immigration Services Administrative Assistant & Receptionist

Join to apply for the Immigration Services Administrative Assistant & Receptionist role at The University of Georgia

Immigration Services Administrative Assistant & Receptionist

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Join to apply for the Immigration Services Administrative Assistant & Receptionist role at The University of Georgia

Posting Details

Posting Details

Posting Number S13748P Working Title Immigration Services Administrative Assistant & Receptionist Department OGE-Immigration About the University of Georgia

Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine.

About The College/Unit/Department

The Office of Global Engagement consist of multiple offices, including International Initiatives, Global Education, Immigration Services, two International Centers Abroad, the Intensive English Program, and Finance and Operations.

College/Unit/Department website globalengagement.uga.edu Posting Type External Retirement Plan TRS Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information

The regular hours are Monday – Friday from 8am – 5pm with an hour for lunch.

Advertised Salary $19.00-$20.00/ hr Posting Date 06/17/2025 Open until filled Yes Closing Date Proposed Starting Date 08/01/2025 Special Instructions to Applicants

You must be able to pass a background check prior to beginning employment.

Location of Vacancy Athens Area EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).

USG Core Values Statement

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Position Information

Classification Title Office/Clerical Assistant FLSA Non-Exempt FTE 1.00 Minimum Qualifications

Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Summary

Preferred Qualifications Position Summary

The Immigration Services Office at UGA’s Office of Global Engagement is seeking a dedicated and organized individual to serve as the front office receptionist and administrative assistant. Working with UGA’s intercultural populations, this position is responsible for a variety of duties that fall under the standard policies and procedures of the department or unit. The role involves occasional independent action and judgment, with minimal supervisory work. The position, however, may work with student employees, as assigned.

Knowledge, Skills, Abilities And/or Competencies

• Excellent written and verbal communication skills.
• Excellent customer service skills.
• Proficient at prioritizing and multitasking, working well under pressure.
• Learn and promote a working knowledge of Immigration Services practices and procedures.
• Provide hospitality to intercultural populations.
• Possess well-developed organizational skills.
• Must possess prior working knowledge of Microsoft Office and Microsoft Excel.
• Must be able to learn new software applications, including Sunapsis, Banner, and Athena among others, in order to perform required job duties.
• Must be punctual and dependable, with a good attendance record.
• Demonstrate ability to manage p-card responsibilities.
• Ability to communicate information and ideas so others will understand.
• Able to exchange accurate information to and with others.
  
  

Physical Demands

• Able to remain in a stationary position most of the time but may need to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operate a computer and telephone.
• Observe details at close range.
  
  

Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? Yes Does this position require a P-Card? Yes Is having a P-Card an essential function of this position? Yes Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

Reception—

Greet and assist visitors; answer telephones, assist callers or route calls; provide information and resources to visitors or callers; receive payments and applications from students; review immigration documentation and forward to appropriate Immigration Advisor. Back up the Global Engagement Administrative Assistant, as needed.

Percentage of time 65 Duties/Responsibilities

Clerical –

Perform clerical activities as assigned, related primarily to Immigration Services office including data entry, filing, and scanning documents; express mailings, and letter issuance. Manage sensitive documents.

Percentage of time 30 Duties/Responsibilities

Other Duties –

Other duties, as assigned, including but not limited to assisting with event planning and outreach and serving as a purchase card holder for the office, processing payments for required fees, and maintaining related procedural responsibilities.

Percentage of time 5

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name Robin Catmur-Smith Recruitment Contact Email [e-mail] Recruitment Contact Phone [phone]

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter
  
  

Optional Documents

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Higher Education

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