Immigration Legal Services Coordinator

Catholic Charities East Bay; Concord (CA); On-site; USD 48,000 - 66,000; Full time

Job summary

Catholic Charities East Bay in Oakland is seeking an Immigration Legal Assistant to support attorneys and staff across office locations. You will handle intake, payments, document translation, file management and reporting; periodic travel to other offices may be required for team meetings and case rounds.

Position requires strong administrative skills, data entry, bilingual abilities desirable, and a valid CA driver's license.

Qualifications

• Associate or bachelor’s Degree or University level education equivalent in legal studies, social sciences, public administration or related field.
• 2+ years of experience providing administrative support in a professional office environment
• Prior experience in immigration legal services, community nonprofits, or client-service environments preferred.
• Data entry and reporting with software
• Strong administrative, organizational, interpersonal, verbal communication, and writing skills
• Must have proven and strong leadership skills
• Must have a valid CA Drivers License and personal vehicle
• Professional technology skills including Microsoft Word, Excel, PowerPoint, Adobe Acrobat, and database software
• Excellent written and verbal communication in English; bilingual fluency desirable
• Excellent verbal and written communication skills
• Valid driver’s license and proof of insurance

Responsibilities

• Answer phone calls, voicemails, walk-in questions and online requests, schedule appointments at their respective office location.
• Enter data on client notes, census/demographic data, and receipt notices.
• Open all mail and provide administrative support to Immigration Legal Services staff at all offices, including translations, copying, filing with USCIS and entering mailing information client data management systems.
• Work with Administrative Coordinators and assisting Immigration Legal Services staff with client services by accepting payments of client fees, filing weekly deposits, record all billing transactions, and notifying clients of amount due.
• Prepare and file monthly and annual reports on office performance.
• Assist the Program Manager and Managing Attorney with preparing periodic reports, program metrics, and performance indicators required by funders or agency leadership.
• Provide client support during consultations, workshops, and legal clinics, including intake, file preparation, fee collection, issuance of receipts, and follow-up communication.
• Close case files and maintain closed cases according to office policy, including tracking deadlines.
• Ensure accurate data collection and reporting for all Immigration Legal Services programs in accordance with grants and funding requirements.
• Coordinate legal services outreach at local events and with other service providers.
• Maintain small client caseload comprised primarily of citizenship and deferred action.
• Participate in ongoing training on immigration law updates, cultural competency, and ethical standards as required by Catholic Charities and the Department of Justice Recognition & Accreditation guidelines.
• Order supplies as needed.
• Other duties as assigned.

Skills

Administrative support

Data entry

Communication skills

Microsoft Office

Bilingual (Spanish)

Education

Associate degree

Bachelor's degree or higher in legal studies or related field

Tools

Microsoft Word

Excel

PowerPoint

Adobe Acrobat

Database software

Job description

Catholic Charities East Bay in Oakland is seeking an Immigration Legal Assistant to support attorneys and staff across office locations. You will handle intake, payments, document translation, file management and reporting; periodic travel to other offices may be required for team meetings and case rounds.

Position requires strong administrative skills, data entry, bilingual abilities desirable, and a valid CA driver's license.