Immediate Opening for Quality Services Supervisor 1st Shift

TFT Global (USA) Inc.; Brookville (OH); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Health

Dental

Vision

Short-term/Long-term Disability

Life Insurance

AD&D

Accident

Hospital Indemnity

EAP

Mileage Reimbursement

Vacation Days

10 Paid Holidays

5 Personal Days

Job summary

TFT Global (USA) Inc. is seeking a Quality Services Supervisor to lead and support Team Leaders and Inspectors in a fast-paced, customer-focused environment.

You will balance people, quality, and daily operations on the floor, helping build strong teams and reliable processes. Ideal candidates bring supervisory experience in manufacturing or warehouse settings, strong communication skills, ISO/5S familiarity, and the ability to train staff, coordinate schedules, and resolve issues quickly.

Qualifications

• Experience supervising teams in manufacturing or warehouse settings.
• Strong communication and customer service abilities.
• Ability to coach and develop employees.
• Knowledge of ISO, 5S, and quality procedures is a plus.
• Valid driver’s license and reliable transportation; some local travel.

Responsibilities

• Supervise and direct teams of Team Leaders and Inspectors daily.
• Coordinate daily schedules and staffing to meet customer requirements.
• Coach, train, and develop employees to improve performance.
• Assist with new employee orientation and ongoing training.
• Monitor performance and provide input for reviews.
• Ensure accurate daily operational and quality data; conduct LPAs.
• Support 5S, ISO procedures, safety, quality, and continuous improvement.
• Work with customer representatives and Shipping & Receiving.
• Review and approve time sheets.
• Uphold policies and a positive, team-focused environment.

Skills

Team leadership

Communication

Customer service

Problem-solving

Scheduling

Team development

Job description

About Us

Since 1989 we have partnered with manufacturers as a seamless extension of their operation. This has allowed our clients to grow with minimal risk while maintaining the highest of standards. Ask our customers what they like about TFT Global and chances are they will talk about our commitment to our core values of reputation, people, and growth. We are strategically located across North America, aligned with flexible resources, and equipped with innovative technology to bring you the ultimate in supply-chain efficiency.

www.tftglobal.com

Lead People. Support Quality. Deliver Results.

Are you an experienced team leader, supervisor, or quality professional who knows how to keep a team organized, solve problems, and deliver great service to customers?

TFT Global Inc. is looking for a Quality Services Supervisor to lead and support Team Leaders and Inspectors in a fast-paced customer-focused environment. This is an excellent opportunity for someone who enjoys being on the floor with their team, developing employees, coordinating daily operations, solving problems, and ensuring quality and customer expectations are met.

What You'll Do

As a Quality Services Supervisor, you'll:

• Supervise and provide daily direction to assigned teams of Team Leaders and Inspectors

• Coordinate daily schedules and staffing to support customer requirements
• Coach, train, and develop employees to improve individual and team performance
• Assist with new employee orientation and ongoing training
• Monitor employee performance and provide input for performance reviews
• Help ensure accurate daily operational and quality data
• Complete scheduled Layered Process Audits (LPAs)
• Support 5S, ISO procedures, safety, quality, and continuous improvement
• Troubleshoot operational issues and help identify improvements
• Work closely with customer representatives and Shipping & Receiving
• Review and authorize employee time sheets
• Help ensure teams consistently follow company policies, procedures, and customer requirements
• Promote a positive, professional, and team-focused work environment

We're looking for a hands-on leader who can balance people, quality, customer service, and day-to-day operations.

Ideal candidates will bring:

• Previous supervisory, team lead, or people leadership experience
• Experience in quality inspection, manufacturing, warehouse, automotive, production, or a related environment
• Experience scheduling employees and coordinating daily staffing needs
• Strong communication and customer service skills
• Experience coaching, training, or developing employees
• Good problem-solving and troubleshooting skills
• Familiarity with ISO standards, 5S, quality procedures, or continuous improvement
• Ability to use computers for scheduling, timekeeping, data review, communication, and other daily tasks
• Flexibility to support changing customer and operational needs
• A valid driver's license and reliable transportation, as some local travel is required

If you're a Team Leader or Supervisor ready for your next opportunity, and you enjoy developing employees, solving problems, supporting customers, and keeping operations running smoothly, we'd like to hear from you.

Only candidates who meet the minimum requirements will be considered. Wages are starting at $23.50 per hour.

• Health
• Dental
• Vision
• Short-term/Long-term Disability
• Life Insurance
• AD&D
• Accident
• Hospital Indemnity
• EAP
• Mileage Reimbursement
• Vacation Days
• 10 Paid Holidays
• 5 Personal Days