IMMEDIATE NEED: On-Site CAMPGROUND HOSTS for UT, CO, CA, FL, WA

American Land & Leisure; Pleasant Grove (UT); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading company as a Campground Host, where you'll manage a beautiful campground and provide exceptional customer service. This seasonal role requires physical stamina and the ability to resolve conflicts while ensuring guests enjoy their stay. You'll prepare facilities, maintain grounds, and interact with guests, making their experience memorable. If you have an RV and a passion for the outdoors, this opportunity is perfect for you!

Qualifications

• Physically able to perform various tasks including cleaning and maintenance.
• Experience with cash handling and reservation systems preferred.

Responsibilities

• Manage campground facilities and provide customer service.
• Prepare and maintain the campground for guests.
• Collect fees and uphold campground rules.

Skills

Customer Service

Conflict Resolution

Bookkeeping

Tools

Landscaping Tools

Computer Skills

Job description

CAMPGROUND HOSTS:

This is a seasonal employment opportunity. Campground Hosts are assigned to a campground area and are responsible for managing the campground, providing unparalleled customer service to our guests, and servicing and maintaining the facilities and grounds. MUST HAVE AN RV, TRAVEL TRAILER, or HARD-SIDED CAMPER TRAILER. Some locations require a second vehicle for driving into town.

Responsibilities

THE DUTIES:

Prior to a guest's arrival, the Host prepares the facility, sites, and amenities for the clean, operable, and safe use. This entails cleaning, landscaping, inspection, and maintenance of the grounds, sites, restrooms, amenities, and additional facilities. During a guest's visit, a Host continues cleaning, landscaping, inspection, and maintenance and additionally collects fees, fulfills reservations, upholds rules, and sells approved items. When a guest leaves, the Host promptly attends to the site and makes it ready for the next guest. Additional duties and projects are assigned by managers.

NOTE:Some of our campground locations are located in high elevation mountain ranges (from 6,000 ft to over 10,000 feet in altitude). Hosts should check with their medical provider to determine if they are safe to work and live at the elevation of their assigned campground.

Qualifications

REQUIREMENTS:

• Have superior Customer Service Skills
• Be able to defuse/de-escalate a tense situation between parties. Conflict resolution experience would be very helpful.
• Hosts need to be physically able to perform a series of tasks that require:
• walking the length of a campground,
• navigating natural terrain while using a handheld blower,
• bending over to regularly clean toilets,
• kneeling to scoop out ashes from a fire pit,
• leaning over to pick up litter and fallen branches,
• stretching above your arms above your head to clip vegetation,
• gripping and dragging a rake
• carrying at least 30 lbs. of weight in a trash bag or barrel.
• Operate various landscaping tools including a shovel, rake, blower, clippers, and lawn mower.
• Have cash handling skills, including the ability to count back change
• Have enough bookkeeping skills to be able to record and balance the cash vs. sales transactions
• Be able to operate a computer and work with basic programs.
• Skills in credit card processing are preferred.
• Prior experience working with reservation systems is preferred.