Immediate Care Technician-Immediate Care Center Glenview Full Time Days

Northwestern Medicine; Glenview (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Job summary

Northwestern Medicine is hiring an Immediate Care Technician at the Glenview clinic. This full-time role requires CMA or EMT credentials and includes 36 hours per week across 3 twelve-hour shifts, with weekend and holiday coverage.

Responsibilities include assisting with patient flow, vital signs, specimen collection, and preparing exam rooms, while supporting MD/APP with procedures and referrals.

Qualifications

• High school diploma or GED.
• Within first six months of employment, complete one of CMA, RMA, NCMA, CCMA, or NRCMA certifications.
• EMT certification or Illinois EMT license required upon hire.
• Strong computer skills.

Responsibilities

• Assures efficient patient flow through the site and prepares patients for examination.
• Obtains accurate vital signs per organization standards.
• Documents visit reason and updates allergies, smoking history, and pharmacy information.
• Informs MD/APP of significant changes in vital signs or acute symptoms.
• Assists with referrals, transfers, and discharge processes.
• Assists MD/APP with procedures: ECG, venipuncture, immunizations, CLIA waived testing, wound care, splinting.

Education

Certified Medical Assistant (CMA)

Registered Medical Assistant (RMA)

National Certified Medical Assistant (NCMA)

Certified Clinical Medical Assistant (CCMA)

Nationally Registered Certified Medical Assistant (NRCMA)

Emergency Medical Technician – Paramedic

Emergency Medical Technician – Basic (EMT)

Illinois EMT License

Job description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

• This is a Full Time position at 36 hours per week for the Immediate Care Center located at the Glenview clinic. This would be 3, 12hr shifts from 7:45am-8:15pm with weekend and holiday coverage requirement. Floating to other clinics may be required. Must be a CMA or EMT.

The Immediate Care Technician reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities

Description

Assures efficient patient flow through the site:

• Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination.
• Obtains accurate vital signs, per organization standards.
• Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information.
• Promptly informs the MD/APP of any significant change in vital signs or acute symptoms.
• Anticipates/sets up equipment or supplies needed for visit.
• Cleans and prepares exam room for next patient.
• Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
• Assists with referrals, transfers and discharge processes.

Assists MD/APP with medical and surgical procedures in accordance with established protocols such as:

• Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing, wound care, splinting, as directed by MD/APP.
• Call-in or electronically send prescriptions as directed by the MD/APP.

Provides high quality care by:

• Participates in environmental safety rounds.
• Maintains vaccine/medication inventory.
• Ensures medication cabinets are locked appropriately.
• Monitors and maintains equipment and instruments according to clinic guidelines.
• Assists in ordering supplies and correctly disposes of all expired items.
• Adheres to office opening and closing procedures.

Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner:

• Interacts in a professional, cooperative manner with other practice staff.
• Accepts and performs delegated responsibilities in a positive manner.
• Offers assistance to others.
• Attends and participates in staff meetings.
• Communicates appropriately and effectively with patients and patient care team (in the office and on the phone).
• Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum).
• May perform other duties as assigned.

Qualifications

Required

• High school diploma or GED equivalent.
• Candidate must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA)
  • Accepted documentation:
  • New MA Graduates within 6 months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body
  • Non-Certified MAs or new graduates past 6 months from date of graduation from an MA program must submit: a letter from the certifying body
• Within first six months of employment, will complete one of the following certifications after up to two test attempts:
  • Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
  • Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or
  • National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT)
  • Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA)
  • Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
• OR
  • Emergency Medical Technician – Paramedic, or Emergency Medical Technician – Basic (National Registry of Emergency Medical Technicians) certification OR Illinois EMT License
  • Certification required upon hire.
• Basic Life Support (American Heart Association) certification.
• Completion of pre-employment competency exam.
• Strong computer skills.

Preferred

• Experience with electronic medical record.
• College degree or interest in health care field preferred.
• One to two years of ambulatory care experience.

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while providing protection for unexpected life events.

Click on or copy and paste URL to your browser to view detailed benefits information

NorthwesternMedicine Career Page

https://jobs.nm.org/benefits

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed:

Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus.

Exception

New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.