Imaging Tech Aide

Summit Health Management; Florham Park (NJ); On-site; USD 25,000 - 33,000; Full time

Job summary

Our Company is seeking an Imaging Tech Aide to support the Imaging department on a per diem basis. The role involves handling calls, relaying messages, and assisting with patient prep and transport for imaging procedures.

Ideal candidates will have a High School diploma, 0–1 year of experience (2–4 years preferred), and good English communication. Proficiency with MS Word/Excel and PACS is a plus. Safety and patient privacy are emphasized throughout.

Qualifications

• High School Graduate/GED required.
• 0–1 year experience required.
• 2–4 years preferred.
• Ability to communicate in English, both orally and in writing required.

Responsibilities

• Answers and places calls.
• Takes and relays messages.
• Handles requests/problems and refers to appropriate staff.
• Demonstrates proper telephone etiquette.
• Relates to all patients in a pleasant and professional manner.
• Verifies exams in the PACS system.

Skills

Customer service

English communication

Multitasking

Education

High School Diploma/GED

0-1 year experience

2-4 years preferred

Tools

MS Word

MS Excel

PACS System

Power injectors

Job description

About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Job Title

Imaging Tech Aide

Department

Imaging

Schedule

Per diem

Essential Job functions

• Answers and places calls
• Takes and relays messages
• Handles requests/problems and refers to appropriate staff
• Demonstrates proper telephone etiquette
• Relates to all patients in a pleasant and professional manner
• Assesses / Screens patients for potential risk factors
• Prepares patient for procedures providing instructions to obtain desired results, gain cooperation and minimize anxiety
• Removes patient from the exam room and prepares for next procedure
• Follows appropriate departmental protocol for procedures unless specified otherwise by the Radiologist
• Obtains and documents the patient history and pertinent information
• Ensures proper identification of patients and provides for patient privacy
• Distributes radiology film requests as necessary and obtains the signature of the authorized person to whom films/cds are released, as required by HIPAA
• Review radiology orders for completeness/errors/discrepancies and reconcile discrepancies with the physician’s office prior to completion
• Demonstrates proficiency in the Athena Practice Management System
• Is knowledgeable of the location of emergency equipment and medications to assist in the treatment of contrast reactions and other emergencies
• Adheres to infection control standards specific to patient care
• Plans delivery of care according to patient activity and staff competencies
• Verifies exams in the PACS system
• Prints and copies studies from the PACS system
• Calls other facilities to request for prior studies
• Reports any unusual circumstances or problems to Chief Tech for proper action
• Exercises proper precautions to ensure the safety of patients, the general public, staff, and self while performing duties

General Job functions

• Corrects and Does orders when necessary
• Cancels and reschedules patient appointments as needed
• Ability to position patients for MRI exams when requested
• Schedules patient and completes necessary screening forms as required
• Ability to select and prepare proper equipment and supplies when requested
• Replenishes and changes supplies in assigned areas as needed
• Maintains a consistent level of productivity
• Promotes and maintains a safe, clean and orderly work environment
• Consults and communicates with other departments in a professional manner
• Demonstrates understanding of safety, health, and morale needs of customers and co-workers
• Demonstrates awareness of MRI safety and procedures for self and others
• Other job duties as required

Physical Job Requirements

• Pushing and pulling, taking frequency and weight into consideration
• Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration
• Physical mobility, which includes movement from place to place on the job, taking distance and speed into account
• Dexterity of hands and fingers
• Endurance (e.g. continuous typing, prolonged standing/bending, walking)

Education, Certification, Computer and Training Requirements

• High School Graduate/GED required
• 0–1-year experience required
• 2-4 years preferred
• Ability to communicate in English, both orally and in writing required
• Strong customer service and organizational skills required
• Working knowledge and expertise in MS Word and MS Excel (or equivalent spreadsheet application) preferred
• Experience in computerized materiel management systems preferred
• Ability to use problem-solving, critical thinking, and priority-setting skills required
• Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred
• Experience with imaging, patient care, and filming equipment preferred
• Experience with Power injectors and storage devices preferred
• Experience with Teleradiology system/PACS System preferred

Travel

Ability to travel to satellite locations as needed

Shift Requirements

Per diem Technologists will typically be needed for 4 shifts within a 6-week scheduling grid. 2 or more of those shifts will occur during the weekend. Must work at least one Holiday per year. Locations are subject to change. Location preference will be taken into consideration; however, technologists will be scheduled according to staffing needs. Once shifts are accepted and assigned, it becomes the responsibility of technologist to get coverage, if adequate notice is not given. All shift trades or drop requests are subject to manager approval.

Pay Range

$19.28 - $23.61 Hourly

Total Rewards at VillageMD

• Medical
• Dental
• Life
• Disability
• Vision
• FSA coverages
• 401k savings plan

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in‑person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.