Imaging Support Specialist - Patient Care & Scheduling

Best Care; Council Bluffs (IA); On-site; USD 19,000 - 26,000; Full time

Job summary

Nebraska Methodist Health System is seeking a dedicated front desk/clerical support member for the Imaging Department in Council Bluffs, IA. You will greet patients, handle phone inquiries, transport patients, and assist with clerical tasks to ensure smooth workflow.

The role emphasizes strong communication, customer service, and adherence to safety standards, with a focus on timely, accurate information flow and compassionate care.

Qualifications

• High school diploma or GED required.
• Completion of Medical Terminology preferred.
• 6–12 months customer service experience preferred.

Responsibilities

• Greets patients and visitors, maintains professional demeanor.
• Receives and directs phone calls; communicates with appropriate staff.
• Transports patients between departments and rooms.
• Assists with department maintenance and inventory.
• Performs clerical tasks and ensures accurate chart and file handling.

Skills

Critical thinking

Customer service

Communication skills

Microsoft Word

Excel

Medical terminology

Computer literacy

Transport patients

Education

High school diploma/GED

Medical Terminology course

Tools

PACS

EHR access

Job description

Nebraska Methodist Health System is seeking a dedicated front desk/clerical support member for the Imaging Department in Council Bluffs, IA. You will greet patients, handle phone inquiries, transport patients, and assist with clerical tasks to ensure smooth workflow.

The role emphasizes strong communication, customer service, and adherence to safety standards, with a focus on timely, accurate information flow and compassionate care.