Imaging Support Specialist

Berkshire Health Systems; Pittsfield (MA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

Retirement plan

Paid time off

Job summary

Berkshire Medical Center in Pittsfield, MA is seeking a Radiology Support Clerk for full-time, on-site staffing. The role handles patient registration, scheduling radiology procedures, and coordinating with departments to ensure accurate accounts and smooth patient flow.

Responsibilities include greeting patients, taking payments, and maintaining clear communication with physicians and facilities. CPR certification and Meditech experience are valued; completion of training in registration is

Qualifications

• 1 year of computer experience required.
• Full and express registration training, receptionist, advanced scheduling experience highly preferred.
• Must have excellent phone etiquette and ability to deal with the public.
• 1 year experience in a medical office or hospital environment preferred.
• High school diploma, medical terminology is preferred.
• Meditech knowledge preferred but can be trained.

Responsibilities

• Greets all patients and visitors with a smile and a professional hello, good morning, good afternoon, or how can I help you.
• Accurately registers patients and makes sure the account is up to date.
• Print cds requested by patients, physicians, other healthcare facilities and lawyers.
• Answers phones and collects copays when applicable using proper process and cash drawer.
• Full and/or quick registration of patients for all radiology procedures.
• Schedule same-day and advanced Radiology appointments with appropriate clinical history.
• Runs appropriate reports and statistics as needed by Operations Manager or Director.
• Responsible for the satisfactory relationship between the radiology department and its clients.
• Assists with questions and delegates calls to the appropriate area within radiology.
• Position relates to the overall function of the radiology department and the hospital in view of patient care.
• Uses overhead paging system to triage calls from providers or outside calls to staff members.

Skills

Phone etiquette

Scheduling

Computer experience

Spelling/reading/writing

Education

High school diploma

Medical terminology preferred

Tools

Meditech

Job description

Berkshire Medical Center · BMC Radiology Support

Hourly Pay Range: 18.9500 through 28.4200

Full Time , Shift 1 , 40 , Wednesday-Friday 6:30-5pm, Saturday 8am-6pm

Posted 03/31/2026

DEFINITION/PRIMARY FUNCTION

Greets all patients and visitors with a smile and a professional hello, good morning, good afternoon, or how can I help you. Accurately registers patients and makes sure the account is up to date. Looks at the order to make sure it matches exam scheduled and questions anything that seems incorrect. Print cd's requested by patients, physicians, other healthcare facilities and lawyers. Answers phones and collects copays when applicable using proper process and cash drawer. Full and/or quick registration of patients for all radiology procedures. Schedule same-day and advanced Radiology appointments with appropriate clinical history. Runs appropriate reports and statistics as needed by Operations Manager or Director . Responsible for the satisfactory relationship between the radiology department and its clients. Assists with questions and delegates calls to the appropriate area within radiology. Position relates to the overall function of the radiology department and the hospital in view of patient care. Uses overhead paging system to triage calls from providers or outside calls to staff members.

POSITION QUALIFICATIONS

(Minimum qualifications are required unless stated otherwise.)

Experience:

1 year of computer experience required , full and express registration training, receptionist, advanced scheduling experience highly preferred.

Must have excellent phone etiquette and ability to deal with the public.

1 year experience in a medical office or hospital environment preferred.

Education and Training:

High school diploma, medical terminology is preferred.

License, Certification & Registration:

CPR

Other Requirements:

Good spelling, reading, and writing skills.

Must be able to use other computer programs but can be trained.

Meditech, knowledge preferred but can be trained.

Other duties as per department needs and instructed by Operations Manager, Radiology Director, or NARH facility Director.

The minimum and maximum of the hourly pay range for this position is shown above. Actual rates of pay may vary based on a range of factors including but not limited to experience and qualifications. In addition to base pay, we offer a comprehensive benefits package that includes health and dental insurance, life and disability insurance, a competitive retirement plan contribution and a paid time off program.