Imaging Services Manager

AdventHealth; Killeen (TX); On-site; USD 8,300 - 154,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

403-B Retirement Plan

Paid Time Off from Day One

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Texas seeks a senior imaging department leader to drive inventory management, staff development, and service excellence. You will collaborate with radiologists, ensure compliance with regulatory standards, and lead quality-improvement initiatives to enhance patient safety and satisfaction.

The role requires extensive leadership experience in imaging, strong communication skills, and ability to manage budgets and projects in a dynamic healthcare environment across the AdventHealth

Qualifications

• Must have excellent interpersonal, communication, and organizational skills.
• Computer literacy in Word, Excel, Outlook, and Internet access.
• Previous Business Development experience.
• Must be able to speak, read and write English.
• Strong analytical and problem-solving skills.
• Effective oral and written communication skills, with the ability to articulate complex information in understandable terms to all levels of staff.
• Business software proficiency, particularly Microsoft Office Suite, and experience with Cerner and PACS preferred.
• Ability to work in a matrix-management environment to achieve organizational goals.
• Performance improvement skills.
• Ability to interact effectively with patients and families under physical and/or emotional stress.
• Knowledge of Medical Terminology.
• Hospital, Medical Practice, or Physician office experience.
• Ability to acquire and effectively apply knowledge relating to specific processes, techniques, and procedures.
• Demonstrates flexibility and willingness to adapt to diverse roles within the department and leadership team.
• Up-to-date knowledge of department-specific hazards, such as ionizing radiation and universal precautions, to adhere to safety standards established by healthcare regulatory agencies.
• Annual planning – budget and project experience.
• Prior success in working with teams/managing people.
• Ability to analyze and assess data, techniques, methodology, equipment operation, and quality control to ensure information quality.
• Basic computer skills and advanced knowledge and experience with Word and Excel.
• Imaging management, experience working with physicians, formal project management experience, and clinical experience within Imaging preferred.
• Demonstrates leadership and teaching skills.
• Knowledge of all aspects of department functions for adequate supervision and direction of staff.
• Ability to perform technical procedures without supervision.
• Knowledge of communication styles and proper engagement behaviors with patients, staff, and physicians.
• LEAN training preferred.
• Attention to detail and accuracy.
• Multitasking ability.
• Knowledge of basic state and federal laws as applicable to healthcare settings.
• Ability to deal efficiently, ethically, and courteously with all patients, physicians, and hospital personnel.
• Strong knowledge of financial and business aspects of imaging.

Responsibilities

• Supports inventory and equipment management, including ordering supplies, tracking usage, and coordinating preventative maintenance.
• Maintains effective communication with staff, leadership, clinical partners, facilitating alignment on priorities and expectations.
• Collaborates with radiologists and other providers to support protocol adherence, service coordination, and exam quality.
• Leads or supports quality improvement initiatives, including image quality audits, workflow optimization, and patient satisfaction efforts.
• Ensures patient safety and experience standards are met, addressing concerns and promoting a culture of empathy and accountability.
• Assists with strategic initiatives and projects such as service expansions, system upgrades, or accreditation readiness, as delegated by leadership.
• Monitors workflow and productivity, adjusting staffing and resources as needed to meet patient demand and ensure timely turnaround.
• Supports and oversees department regulatory and accreditation compliance.
• Participates in budget planning and operational decision-making, providing input on staffing, equipment, and resource needs.
• Engages in talent development, including onboarding, training, and the talent care process to foster a high-performing team.
• Other duties as assigned.

Skills

Interpersonal skills

Communication

Organizational skills

Analytical thinking

Problem solving

Leadership

Attention to detail

Ability to work in matrix-management

Team management

Budget planning

Education

High School diploma or equivalent

Associate degree

Bachelor's degree

Tools

Microsoft Office Suite

Cerner

PACS

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

2201 S CLEAR CREEK RD

City:

KILLEEN

State:

Texas

Postal Code:

76549

Job Description:

• Supports inventory and equipment management, including ordering supplies, tracking usage, and coordinating preventative maintenance.
• Maintains effective communication with staff, leadership, clinical partners, facilitating alignment on priorities and expectations.
• Collaborates with radiologists and other providers to support protocol adherence, service coordination, and exam quality.
• Leads or supports quality improvement initiatives, including image quality audits, workflow optimization, and patient satisfaction efforts.
• Ensures patient safety and experience standards are met, addressing concerns and promoting a culture of empathy and accountability.
• Assists with strategic initiatives and projects such as service expansions, system upgrades, or accreditation readiness, as delegated by leadership.
• Monitors workflow and productivity, adjusting staffing and resources as needed to meet patient demand and ensure timely turnaround.
• Supports and oversees department regulatory and accreditation compliance.
• Participates in budget planning and operational decision-making, providing input on staffing, equipment, and resource needs.
• Engages in talent development, including onboarding, training, and the talent care process to foster a high-performing team.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Must show evidence of job-specific competencies. [Required]
• Must have excellent interpersonal, communication, and organizational skills. [Required]
• Computer literacy in Word, Excel, Outlook, and Internet access. [Required]
• Previous Business Development experience. [Required]
• Must be able to speak, read and write English. [Required]
• Strong analytical and problem-solving skills. [Required]
• Effective oral and written communication skills, with the ability to articulate complex information in understandable terms to all levels of staff. [Required]
• Business software proficiency, particularly Microsoft Office Suite, and experience with Cerner and PACS preferred.
• Ability to work in a matrix-management environment to achieve organizational goals. [Required]
• Performance improvement skills. [Required]
• Ability to interact effectively with patients and families under physical and/or emotional stress. [Required]
• Knowledge of Medical Terminology. [Required]
• Hospital, Medical Practice, or Physician office experience. [Required]
• Ability to acquire and effectively apply knowledge relating to specific processes, techniques, and procedures. [Required]
• Demonstrates flexibility and willingness to adapt to diverse roles within the department and leadership team. [Required]
• Up-to-date knowledge of department-specific hazards, such as ionizing radiation and universal precautions, to adhere to safety standards established by healthcare regulatory agencies. [Required]
• Annual planning – budget and project experience. [Required]
• Prior success in working with teams/managing people. [Required]
• Ability to analyze and assess data, techniques, methodology, equipment operation, and quality control to ensure information quality. [Required]
• Basic computer skills and advanced knowledge and experience with Word and Excel. [Required]
• Imaging management, experience working with physicians, formal project management experience, and clinical experience within Imaging preferred.
• Demonstrates leadership and teaching skills. [Required]
• Knowledge of all aspects of department functions for adequate supervision and direction of staff. [Required]
• Ability to perform technical procedures without supervision. [Required]
• Knowledge of communication styles and proper engagement behaviors with patients, staff, and physicians. [Required]
• LEAN training preferred.
• Attention to detail and accuracy. [Required]
• Multitasking ability. [Required]
• Knowledge of basic state and federal laws as applicable to healthcare settings. [Required]
• Ability to deal efficiently, ethically, and courteously with all patients, physicians, and hospital personnel. [Required]
• Strong knowledge of financial and business aspects of imaging. [Required]

Education:

• High School graduate or equivalent [Required]
• Associate [Preferred]
• Bachelor's [Preferred]

Field of Study:

• in Healthcare Administration, Health Services or Business Administration

Work Experience:

• 5+ years of relevant leadership experience [Preferred]

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) [Required] AND
• Registered Technologist - Radiography RT(R)(ARRT) [Required] OR Registered Diagnostic Medical Sonographer (RDMS) [Required] OR American Registry of Magnetic Resonance Imaging Technologists (ARMRIT) [Required] OR
• Registered Cardiac Sonographer (RCS) [Required] OR Registered Diagnostic Cardiac Sonographer (RDCS) [Required] OR Certified Nuclear Medicine Technologist (CNMT) [Required]

Physical Requirements:

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$82,763.20 - $153,940.80

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.