Imaging Services Assistant (PRN) – Radiology Support

Bronson Health; Battle Creek (MI); On-site; USD 21,000 - 30,000; Part time

Job summary

Bronson Health in Battle Creek, MI, is seeking an Imaging Services Assistant (PRN) to support the Radiology department’s patient and record flow. You will handle appointment communications, mail, and patient assistance while maintaining accurate documentation.

The role requires a high school diploma or GED, 6 months of customer service experience, and BLS certification within 90 days. Strong multitasking and communication skills are essential.

Qualifications

• High school diploma or GED and 6 months related customer service experience.
• BLS certification within first 90 days and renewed quarterly.
• General medical terminology knowledge.
• Ability to work independently and in a team environment.
• Excellent telephone and interpersonal skills; strong written/verbal communication.

Responsibilities

• Accurately communicates appointment instructions and reminders to patients.
• Ensure stock is replenished in the work area.
• Send out, pick up, and deliver mail throughout radiology departments.
• Assist patients, family, and visitors in navigating the campus.
• Prepare results for providers and patients for mail out.
• Reviews incoming faxes and routes orders, reports, and documentation.

Skills

Customer service

Communication

Teamwork

Attention to detail

Multitasking

Microsoft Office

Education

High school diploma or GED

Tools

Epic

PACS

Microsoft Office

Job description

Bronson Health in Battle Creek, MI, is seeking an Imaging Services Assistant (PRN) to support the Radiology department’s patient and record flow. You will handle appointment communications, mail, and patient assistance while maintaining accurate documentation.

The role requires a high school diploma or GED, 6 months of customer service experience, and BLS certification within 90 days. Strong multitasking and communication skills are essential.