Imaging Service Engineer 3

Sodexo; Cleveland, Northern (OH, KY); On-site; USD 59,000 - 99,000; Full time

Job summary

Sodexo Group in Cleveland, OH is seeking an Imaging Service Technician III to support University Hospitals Health System across multiple sites. A company-provided vehicle enables travel between locations, making regular travel essential.

You will maintain diagnostic imaging and therapeutic radiation equipment, ensuring regulatory compliance and cybersecurity readiness while collaborating with clinical teams and mentoring colleagues.

Qualifications

• Advanced experience servicing diagnostic imaging equipment in healthcare.
• Strong knowledge of imaging equipment systems, electronics, and troubleshooting.
• Education: Associate degree or equivalent; 7 years experience.

Responsibilities

• Perform advanced inspection, troubleshooting, repair, calibration, and maintenance of diagnostic imaging and therapeutic radiation equipment.
• Ensure regulatory compliance and support safety initiatives, documentation, and audit readiness.
• Provide expert technical guidance and mentorship to staff, fostering professional development and consistent performance.
• Collaborate with clinical teams to identify and resolve technology-related issues impacting patient care and workflow.
• Lead or contribute to cybersecurity efforts including risk assessment, incident response, strategy implementation, and compliance with HIPAA and Joint Commission.
• Manage operational and fiscal responsibilities, including purchasing, resource planning, customer relations, and support of business development activities.

Skills

Imaging equipment experience

Regulatory compliance knowledge

Cybersecurity awareness

Education

Associate degree or equivalent experience

Job description

Sodexo is seeking an experienced Imaging Service Technician III to support University Hospitals Health System in Cleveland, Ohio.

This is a field-based position supporting multiple healthcare locations throughout the health system. A company-provided vehicle will be available for travel between sites, making the ability and willingness to travel between locations essential.

About the job

Take on a vital role in maintaining and advancing cutting-edge medical technology that directly supports patient care and clinical excellence. You will leverage your technical expertise and problem-solving skills to ensure equipment reliability, regulatory compliance, and cybersecurity readiness while collaborating closely with clinical teams and mentoring colleagues.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $55.74 - $72.13

What’s in it for you

Ability to manage multiple priorities while working independently across multiple healthcare facilities. Ability and willingness to travel regularly throughout the Cleveland‑area health system.

Enjoy the variety and independence of supporting multiple healthcare locations rather than working at a single facility. Continue developing your technical skills through hands‑on experience, training, and exposure to evolving healthcare technologies.

• Perform advanced inspection, troubleshooting, repair, calibration, and maintenance of diagnostic imaging and therapeutic radiation equipment.
• Ensure compliance with regulatory standards and support safety initiatives, documentation, and audit readiness.
• Provide expert technical guidance and mentorship to staff, fostering professional development and consistent performance.
• Collaborate with clinical teams to identify and resolve technology‑related issues impacting patient care and workflow.
• Lead or contribute to cybersecurity efforts including risk assessment, incident response, strategy implementation, and compliance with HIPAA and Joint Commission.
• Manage operational and fiscal responsibilities, including purchasing, resource planning, customer relations, and support of business development activities.

What you’ll bring

Advanced experience servicing diagnostic imaging equipment in a hospital or healthcare environment. Strong knowledge of imaging equipment systems, electronics, electrical principles, and troubleshooting methodologies.

• Financial acumen to manage complex healthcare technology operations and drive results.
• Excellent communication skills and a customer‑focused approach to build relationships across diverse teams and stakeholders.
• Proven problem‑solving skills and flexibility to adapt in a fast‑paced, regulated environment.
• Deep knowledge of regulatory compliance with experience leading audits, remediation, and staff development.

Requirements

• Education Requirement: Associate degree or equivalent experience
• Related Experience: 7 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs

• 401(k) Plan with Matching Contributions

• Paid Time Off and Company Holidays

• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.