Imaging Service Engineer

Ngenium; Wisconsin; On-site; USD 70,000 - 90,000; Full time

Job summary

Ngenium is seeking an experienced Imaging Engineer to install, service, and calibrate advanced medical imaging equipment across hospital environments in Wisconsin, ensuring high uptime and regulatory compliance.

You will perform preventive maintenance, diagnose faults, document service records, and collaborate with clinical teams. Travel and strong problem-solving are required, along with the ability to read technical manuals. Experience with MRI and CT systems is highly desirable.

Qualifications

• Minimum 3 years' experience servicing medical imaging equipment.
• Ability to read technical documentation and service manuals.
• Strong fault-finding and troubleshooting skills.
• Willingness to travel and valid driver’s license.
• Good understanding of computer hardware and software diagnostics.

Responsibilities

• Perform preventative maintenance, inspections, calibrations, and performance testing on medical imaging systems.
• Diagnose, repair, install, and commission imaging equipment.
• Troubleshoot hardware, software, and system faults.
• Maintain accurate service records and equipment documentation.
• Ensure compliance with healthcare regulations and quality standards.
• Support inventory management, including spare parts and equipment records.
• Work alongside clinical staff to minimise equipment downtime.
• Coordinate with third-party vendors and service providers when required.
• Mentor junior engineers and provide technical guidance where appropriate.

Skills

Troubleshooting

Communication

Customer service

Documentation

Education

Associate degree in Electronics/ Biomedical Engineering/ Electrical Engineering

Bachelor’s degree preferred

Tools

Microsoft Office

Networking principles

Job description

Seeking an experienced Imaging Engineer to install, maintain, troubleshoot, repair, calibrate, and service advanced medical imaging equipment across hospital environments. The role supports high-end imaging modalities, ensures maximum equipment uptime, maintains regulatory compliance, and provides technical support to clinical teams.

Key Responsibilities

• Perform preventative maintenance, inspections, calibrations, and performance testing on medical imaging systems.
• Diagnose, repair, install, and commission imaging equipment.
• Troubleshoot hardware, software, and system faults.
• Maintain accurate service records and equipment documentation.
• Ensure compliance with healthcare regulations and quality standards.
• Support inventory management, including spare parts and equipment records.
• Work alongside clinical staff to minimise equipment downtime.
• Coordinate with third-party vendors and service providers when required.
• Mentor junior engineers and provide technical guidance where appropriate.

Experience in one or more of the following is highly desirable:

• MRI
• CT
• Cath Lab
• Radiation Oncology / Linear Accelerators
• General X-ray
• Fluoroscopy
• Other diagnostic imaging systems

Requirements

• Minimum 3 years' experience servicing medical imaging equipment.
• Strong fault-finding and troubleshooting skills.
• Experience with preventative maintenance, repairs, installations, and calibrations.
• Good understanding of computer hardware, networking, and software diagnostics.
• Ability to read technical documentation and service manuals.
• Strong communication and customer service skills.
• Valid driver's licence and willingness to travel as required.
• Ability to lift equipment/components up to 50 lbs.

Qualifications

• Associate degree/HND/HNC or equivalent qualification in Electronics, Biomedical Engineering, Electrical Engineering, or a related technical discipline (or equivalent industry experience).
• Bachelor's degree preferred but not essential.
• Experience with Microsoft Office and networking principles.