Imaging Service Engineer

Ngenium; Chicago (IL); On-site; USD 75,000 - 130,000; Full time

Benefits offered by this job

Sign-On Bonus Available

Relocation Assistance Available

Paid time off

Ongoing technical training and dev

Long-term career progression

Job summary

Ngenium in the Greater Chicago Area, IL, is seeking an Imaging Service Engineer to service, maintain, troubleshoot and repair diagnostic imaging equipment. The role focuses on ensuring system reliability and uptime across CT, MRI, X-ray, fluoroscopy, C-Arms, mammography, and interventional imaging.

You will perform preventative maintenance, diagnose faults, coordinate with OEM support, document maintenance activities, and support patient imaging operations.

Qualifications

• 1+ year of experience servicing diagnostic medical imaging equipment.
• Strong technical background in imaging equipment maintenance, repairs and troubleshooting.
• OEM or multi-vendor imaging service experience desirable.
• Previous hospital, healthcare or field service experience beneficial.
• Strong electrical, electronic and mechanical troubleshooting skills.
• Ability to diagnose and resolve technical issues independently.
• Excellent communication and customer service skills.
• Associate degree in Biomedical Engineering, Electronics or a related technical discipline preferred.
• Equivalent military technical training will also be considered.
• OEM certifications or CRES qualifications advantageous but not essential.

Responsibilities

• Perform preventative maintenance, troubleshooting, repairs and calibration of diagnostic imaging equipment.
• Diagnose and resolve electrical, mechanical and system-related faults.
• Carry out equipment inspections, testing and corrective maintenance.
• Work with OEM technical support to resolve complex equipment issues.
• Ensure imaging equipment operates safely and meets relevant regulatory standards.
• Maintain accurate service documentation and maintenance records.
• Communicate effectively with clinical staff, technical teams and equipment manufacturers.
• Provide technical guidance and support to other imaging and biomedical engineers.
• Support cross-training and technical development where required.
• Participate in an on-call rotation when required.

Skills

Imaging service experience

Electrical troubleshooting

Mechanical troubleshooting

Customer service

Education

Associate degree in Biomedical Engineering or Electronics

Equivalent military technical training

Job description

Salary: $75,000-$130,000 + Excellent Benefits + Relocation Assistance (if required)

The Opportunity

We are seeking an experienced Imaging Service Engineer for an opportunity in the Greater Chicago Area, Illinois.

This position involves servicing, maintaining, troubleshooting and repairing a range of diagnostic medical imaging equipment. The successful candidate will be responsible for ensuring equipment reliability, minimising downtime and supporting the continued operation of critical imaging systems.

Imaging Modalities

Experience across one or more of the following modalities is desirable:

• CT (Computed Tomography)
• MRI (Magnetic Resonance Imaging)
• X-ray (General Radiography)
• Fluoroscopy
• C-Arms
• Mammography
• Cath Labs / Interventional Imaging

Experience across all modalities is not required.

Key Responsibilities

• Perform preventative maintenance, troubleshooting, repairs and calibration of diagnostic imaging equipment.
• Diagnose and resolve electrical, mechanical and system-related faults.
• Carry out equipment inspections, testing and corrective maintenance.
• Work with OEM technical support to resolve complex equipment issues.
• Ensure imaging equipment operates safely and meets relevant regulatory standards.
• Maintain accurate service documentation and maintenance records.
• Communicate effectively with clinical staff, technical teams and equipment manufacturers.
• Provide technical guidance and support to other imaging and biomedical engineers.
• Support cross-training and technical development where required.
• Participate in an on-call rotation when required.

Experience & Qualifications

• 1+ year of experience servicing diagnostic medical imaging equipment.
• Strong technical background in imaging equipment maintenance, repairs and troubleshooting.
• OEM or multi-vendor imaging service experience desirable.
• Previous hospital, healthcare or field service experience beneficial.
• Strong electrical, electronic and mechanical troubleshooting skills.
• Ability to diagnose and resolve technical issues independently.
• Excellent communication and customer service skills.
• Associate degree in Biomedical Engineering, Electronics or a related technical discipline preferred.
• Equivalent military technical training will also be considered.
• OEM certifications or CRES qualifications advantageous but not essential,

Salary & Benefits

• Sign-On Bonus Available
• Relocation Assistance Available
• Paid time off.
• Ongoing technical training and development.
• Long-term career progression opportunities.