Imaging PSR

Mercy Medical Center, Inc.; Baltimore, Northern (MD, KY); Hybrid; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health benefits

403(b) retirement plan

Paid Time Off

Holidays

Tuition reimbursement

Wellness resources

Disability benefits

Job summary

Mercy Medical Center, Inc. is seeking an Imaging Medical Receptionist to support front desk operations in a busy hospital setting. The role emphasizes patient scheduling, phone duties, and records management to ensure smooth patient flow and accurate data handling.

Ideal candidates may have a High School Diploma or GED and strong communication skills, with a preference for prior medical office experience. This on-site position contributes to Mercy's mission of compassionate care.

Qualifications

• High School Diploma or GED required.
• Previous experience in a Medical Office is preferred but not required.
• Must communicate effectively and work well in a team.

Responsibilities

• Scheduling patients.
• Answering phones.
• Scanning medical records.
• Triage patient calls for severity/importance.
• Collect insurance information and verify benefits.
• Enter charges and post payments.

Education

High School Diploma or GED

Job description

Summary

!

Join Our Team at Mercy Medical Center – Now Hiring an Imaging Medical Receiptionist!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive.

Responsibilities

The Patient Service Representative is responsible for all front desk operations, which include, but are not limited to:

• Scheduling patients
• Answering phones
• Scanning medical records
• Triage patient phone calls for severity/importance
• Collection of insurance information and verification or benefits
• Charge entry and payment posting.

Requirements

• Education: High School Diploma or GED
• Previous experience in a Medical Office is preferred but not required
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees
• Adapt to the changing needs of the organization, its patients and the market
• Actively contribute to a positive, congenial working environment
• Actively contribute to enhancing patient experience

Min

USD $17.83/Hr.

Max

USD $26.75/Hr.

Salary Information

tbd

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.