Imaging Pre-Authorization Navigator

US Oncology Network-wide Career Opportunities; Knoxville (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

Tennessee Cancer Specialists is seeking a Pre-Certification Specialist in Knoxville, TN for a Monday–Friday on-site role. You will assist clinicians by obtaining prior authorizations from insurance carriers for prescribed therapies and treatments.

You will engage payors, clinicians, and patients to minimize delays, provide clear information, and resolve issues that could block treatment. The role requires strong customer service, database skills, and attention to detail.

Qualifications

• Experience with medical insurance authorizations and pre-certification processes.
• Excellent communication with payors, physicians, and clinic staff.
• Ability to research and resolve authorization barriers quickly.
• On-site patient care setting and office workflow familiarity.
• At least one year in a similar pre-certification or billing role.

Responsibilities

• Obtain prior authorization for treatments and medications from payors.
• Communicate with payors to obtain timely approvals and resolve issues.
• Provide prompt feedback to physicians and staff regarding requirements.
• Research alternative solutions and track authorization trends.
• Support clinic teams as needed to maintain patient access.

Skills

Chemotherapy auth knowledge

Immunotherapy knowledge

Customer service excellence

Payor communication

Payor issues research

Team collaboration

Education

High school diploma or equivalent

Healthcare-related associate degree (preferred)

Tools

Electronic Health Records (EHR)

Payor portals

Microsoft Office (Outlook, Word, Excel)

Job description

Tennessee Cancer Specialists is seeking a Pre-Certification Specialist in Knoxville, TN for a Monday–Friday on-site role. You will assist clinicians by obtaining prior authorizations from insurance carriers for prescribed therapies and treatments.

You will engage payors, clinicians, and patients to minimize delays, provide clear information, and resolve issues that could block treatment. The role requires strong customer service, database skills, and attention to detail.