Imaging Patient Assistant

Atrium Health Wake Forest Baptist; Winston-Salem (NC); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Job summary

Advocate Health Imaging Patient Assistant supports the Imaging department with patient transport, preparation of exam rooms, and managing PACS workflows. The role may also perform front desk responsibilities when needed.

The position is full-time, 36 hours per week, with a 3x12s Friday–Sunday schedule and a pay range of $18.85–$28.30 per hour, plus benefits and opportunities for development.

Qualifications

• GED or high school diploma required.
• IV insertion and venipuncture competency.
• Strong communication and customer service skills.

Responsibilities

• Prepare patients for exams and transport between rooms.
• Use radiology systems to generate requisitions and check schedules.
• Set up exam rooms, stock supplies, and maintain equipment.
• Greet patients and handle calls, scheduling, and messages.
• Liaise among physicians, radiologists, and technologists.
• Provide radiology images and reports upon request.

Skills

IV insertion and venipuncture

Communication skills

Customer service

Computer literacy

Independent work

Education

GED / HS Diploma

Tools

PACS system

Radiology information systems

Job description

Department

36317 Wake Forest Baptist Medical Center - CT

Status

Full time

Benefits Eligible

Yes

Hours Per Week

36

Schedule Details/Additional Information

3x12s Friday-Sunday 6:30a-7:00pm

Pay Range

$18.85 - $28.30

Major Responsibilities

• Assistspatient in preparation for exam,provides basic instruction to patientsregardingroutine procedures, transports patientsbetween exam rooms/departments and escorts patients, families, and visitors if department needsrequire.
• Usesradiology computer systems to generate requisitions, check schedules, and obtain pertinent patient informationas needed.
• Organizesand prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, andmaintainingequipment, based on departmentneed.
• Greets patients and visitors and responds to routine requests for information,reportsor film loans. Promptlyanswers telephone,screenscalls, schedules patient appointments, and takes messages, if department needsrequire.
• Acts as a liaison between ordering physician, radiologist, and technologist.
• Provides radiology reports and/or radiographic images to staff, physicians,patientsand/or family upon request. Files, retrieves, and releases health information records and films. Compiles film jackets/discs and completes required forms/documentation.
• Documents requested information and promptlycommunicatesobservations, concerns, and needs of the patient with physicians and other members of the health care team.
• Completes routine maintenance and quality monitoring of imaging equipment using appropriatetechniquewhen cleaning,sterilizingand caring for instruments and otherequipment, based on departmentneed.
• Assistswith the screening and documentation of MRI implants based on departmentneed.
• Must be able todemonstrateknowledge and skills necessary to provide careappropriate tothe age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age‑specific needs, and to provide the care needed as described in the department's policies and procedures. Age‑specific information is developed further in the departmental job standards

Licensure, Registration, And/or Certification Required

• Basic Life Support (BLS) for Healthcare Providerscertification issued by the American Heart Association (AHA)requiredupon hire unless department leader has determined it is notrequired.

Education Required

• Certificate of General Educational Development (GED)orHigh School Equivalency Diploma (HSED), orHigh School Graduate.

Knowledge, Skills & Abilities Required

• Competent in IV insertion and venipuncture, based on departmentneed.
• Excellent communication skills including the ability to effectively communicate with a variety of patients,staffand physicians.
• Excellent customer service and organizational skills.
• Intermediate computer skills including experience in using computer applications/systems and electronic mail.
• Must be able to follow directions and work well both independently and with technologists, physicians, and patients.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our CommitmenttoYou

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well‑being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full‑time, part‑time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third‑largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value‑based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

The Imaging Patient Assistant supports the Imaging department with patient transport, preparation of exam rooms prior to, during and following imaging procedures, and/or through performing clerical, film, and picture archiving and communication system (PACS) management support functions. This role may also perform front desk responsibilities if department needs require.