Imaging Patient Assistant

Advocate Health; Winston-Salem (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Advocate Health in Winston-Salem is seeking a patient-focused Radiology Assistant to support exam preparation and patient flow. You will greet patients, coordinate with radiology staff, and ensure accurate scheduling and information transfer.

You will operate radiology information systems, prepare exam rooms, assist with MRI implant screening, and maintain equipment and supplies while upholding safety and quality guidelines.

Qualifications

• IV insertion and venipuncture as needed
• Excellent communication with patients, staff and physicians
• Strong customer service and organizational abilities
• Basic computer skills and email proficiency
• Ability to follow directions and work with technologists, physicians, and patients

Responsibilities

• Assist patients preparing for exams and provide basic instruction on routine procedures
• Use radiology computer systems to generate requisitions, check schedules and retrieve needed information
• Organize and prep exam rooms and work areas, including cleaning, stocking, and maintaining equipment
• Greet patients and visitors, respond to requests, schedule appointments and take messages
• Serve as liaison between ordering physician, radiologist and technologist
• Provide radiology reports and images upon request and manage health information or films
• Document information and communicate observations and needs to physicians and care team
• Perform routine maintenance and quality monitoring of imaging equipment and sterilize/care for instruments
• Assist with screening and documentation of MRI implants as required
• Demonstrate age-appropriate care by applying growth and development knowledge and department policies

Skills

IV insertion

venipuncture

communication skills

customer service

organizational skills

computer skills

ability to follow directions

Education

GED/HSED/High School Diploma

Job description

Major Responsibilities:

• -Assistspatient in preparation for exam,provides basic instruction to patientsregardingroutine procedures, transports patientsbetween exam rooms/departments and escorts patients, families, and visitors if department needsrequire.
• -Usesradiology computer systems to generate requisitions, check schedules, and obtain pertinent patient informationas needed.
• --Organizesand prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, andmaintainingequipment, based on departmentneed.
• -Greets patients and visitors and responds to routine requests for information,reportsor film loans. Promptlyanswers telephone,screenscalls, schedules patient appointments, and takes messages, if department needsrequire.
• -Acts as a liaison between ordering physician, radiologist, and technologist.
• -Provides radiology reports and/or radiographic images to staff, physicians,patientsand/or family upon request. Files, retrieves, and releases health information records and films. Compiles film jackets/discs and completes required forms/documentation.
• -Documents requested information and promptlycommunicatesobservations, concerns, and needs of the patient with physicians and other members of the health care team.
• -Completes routine maintenance and quality monitoring of imaging equipment using appropriatetechniquewhen cleaning,sterilizingand caring for instruments and otherequipment, based on departmentneed.
• -Assistswith the screening and documentation of MRI implants based on departmentneed.
• -Must be able todemonstrateknowledge and skills necessary to provide careappropriate tothe age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards

Licensure, Registration, and/or Certification Required:

• -Basic Life Support (BLS) for Healthcare Providerscertification issued by the American Heart Association (AHA)requiredupon hire unless department leader has determined it is notrequired.

Education Required:

• -Certificate of General Educational Development (GED)orHigh School Equivalency Diploma (HSED), orHigh School Graduate.

Knowledge, Skills & Abilities Required:

• -Competent in IV insertion and venipuncture, based on departmentneed.
• -Excellent communication skills including the ability to effectively communicate with a variety of patients,staffand physicians.
• -Excellent customer service and organizational skills.
• -Intermediate computer skills including experience in using computer applications/systems and electronic mail.
• -Must be able to follow directions and work well both independently and with technologists, physicians, and patients.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.