Imaging Patient Assistant

aah; High Point (NC); On-site; USD 26,000 - 39,000; Full time

Job summary

Advocate Health’s High Point Medical Center in North Carolina seeks a compassionate radiology support professional to assist patients preparing for exams, transport between rooms, and greet visitors, ensuring a smooth patient flow in a fast-paced imaging department.

You will use radiology computer systems to generate requisitions, manage schedules, and coordinate with physicians, radiologists, and technologists, while maintaining rooms, stocking supplies, and performing routine equipment checks

Qualifications

• BLS certification required on hire.
• GED/HSED or HS diploma required.
• No prior experience necessary.

Responsibilities

• Assist patients preparing for exam and transport between rooms.
• Provide basic instructions about routine procedures.
• Organize and prepare exam rooms and maintain equipment.
• Greet patients and respond to routine requests; schedule appointments.
• Act as liaison between physician, radiologist and technologist.
• Provide radiology reports/images to staff and patients on request.
• Document information and communicate patient needs to the health care team.
• Perform routine maintenance and quality checks on imaging equipment.
• Assist with MRI implant screening as needed.

Skills

IV insertion

Communication

Customer service

Computer skills

Team collaboration

Education

GED/HSED or HS Diploma

Tools

Radiology systems

Job description

Department:

36317 High Point Medical Center - CT

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

30

Schedule Details/Additional Information:

Friday 4pm - 10pm, Saturday 9am - 9:30pm, Sunday 9am - 9:30pm

Pay Range:

$18.85 - $28.30

Major Responsibilities:

• Assists patient in preparation for exam, provides basic instruction to patients regarding routine procedures, transports patients between exam rooms/departments and escorts patients, families, and visitors if department needs require.
• Uses radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information as needed.
• Organizes and prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, and maintaining equipment, based on department need.
• Greets patients and visitors and responds to routine requests for information, reports or film loans. Promptly answers telephone, screens calls, schedules patient appointments, and takes messages, if department needs require.
• Acts as a liaison between ordering physician, radiologist, and technologist.
• Provides radiology reports and/or radiographic images to staff, physicians, patients and/or family upon request. Files, retrieves, and releases health information records and films. Compiles film jackets/discs and completes required forms/documentation.
• Documents requested information and promptly communicates observations, concerns, and needs of the patient with physicians and other members of the health care team.
• Completes routine maintenance and quality monitoring of imaging equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment, based on department need.
• Assists with the screening and documentation of MRI implants based on department need.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards

Licensure, Registration, and/or Certification Required:

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required upon hire unless department leader has determined it is not required.

Education Required:

Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or High School Graduate.

Experience Required:

No experience required

Knowledge, Skills & Abilities Required:

• Competent in IV insertion and venipuncture, based on department need.
• Excellent communication skills including the ability to effectively communicate with a variety of patients, staff and physicians.
• Excellent customer service and organizational skills.
• Intermediate computer skills including experience in using computer applications/systems and electronic mail.
• Must be able to follow directions and work well both independently and with technologists, physicians, and patients.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created f