Imaging Front Desk Specialist, Patient Concierge

KDMC Ashland Hospital Corporation; United States; On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

UK King's Daughters in Lexington, KY seeks a front desk imaging services helper to greet patients, coordinate schedules, and support radiology workflows. Responsibilities include welcoming patients, handling forms, scanning consent into EMR, and coordinating communications across patients, staff, and modalities.

The role requires a high school diploma or equivalent, 0–1 year healthcare experience, and a willingness to perform entry-level duties in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Greets patients courteously, places armbands, and notifies assigned modality of arrival.
• Coordinates patient schedules for additional tests and ensures completion of necessary forms.
• Scans all required consent forms into the EMR.
• Answers and routes telephone calls, places outgoing calls, and contacts patients for prescreening information.
• Performs pre- and post-procedure calls for imaging modalities as needed.
• Determines patient imaging service numbers using RIS/EMR systems.
• Cleans and disinfects assigned modality areas to maintain a safe environment.
• Reports computer downtime and equipment malfunctions to appropriate supervisors or team members.

Education

High school diploma or equivalent

Job description

UK King's Daughters in Lexington, KY seeks a front desk imaging services helper to greet patients, coordinate schedules, and support radiology workflows. Responsibilities include welcoming patients, handling forms, scanning consent into EMR, and coordinating communications across patients, staff, and modalities.

The role requires a high school diploma or equivalent, 0–1 year healthcare experience, and a willingness to perform entry-level duties in a fast-paced environment.