IMAGING CLERK/ADMINISTRATIVE SUPPORT

Independence Health System; Greensburg, Northern (Westmoreland County, KY); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Job summary

Independence Health System's Imaging Department is seeking an Imaging Clerk to support clerical duties, assist customers and physicians, and help maintain workflow in a busy radiology setting.

You will greet customers, route calls, handle release forms, and support HIS/RIS/PACS systems, ensuring accurate documentation and timely communications.

This role requires a high school diploma, strong organizational and communication skills, and the ability to operate common office equipment.

Qualifications

• High School Diploma, GED or higher level of education.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
• Basic working knowledge of computers and office equipment; Knowledge of basic Office Equipment such as copier, fax machine, etc.

Responsibilities

• Greets and assists all customers as needed.
• Provides direction to customers when needed.
• Answers the telephone using proper etiquette.
• Assists with distribution of patient preps, and screenings.
• Places courtesy calls to patients when needed.
• Prepares and obtains necessary release forms.
• Burns CDs and prints/copies radiologic images.
• Faxes reports to physician offices.
• Assists physicians and other staff with HIS/RIS/PACS systems.
• Delivers and retrieves requests from technologist/radiologist office/reading room/work area.
• Delivers imaging department mail.
• Directs phone calls to appropriate location.
• Maintains work station in optimum condition.
• Assure adequate office supplies are maintained.
• Reports any necessary malfunctions to supervisor.
• Initiates downtime procedures during HIS/RIS and PACS downtime.
• Receives and imports outside mammography for interpretation by radiologist.
• Receives and imports mammogram films from all facilities
• Maintains critical results/ call reports work list in PAC’s system
• Contacts order physician with results
• Proper documentation and trail
• Attends department meetings or reviews minutes
• Other duties as assigned.

Skills

Leadership ability

Organizational skills

Critical thinking

Communication skills

Basic computer knowledge

Education

High School Diploma

Job description

The Imaging Clerk is responsible for completion of clerical duties, facilitates office workflow and assists the customers/ physicians of the Imaging department.

Essential Job Functions

• Greets and assists all customers as needed.
  • Provides direction to customers when needed.
  • Answers the telephone using proper telephone etiquette.
  • Assists with distribution of patient preps, and screenings.
  • Places courtesy calls to patients when needed.
• Prepares all correspondence for physician offices and other institutions as needed.
  • Prepares and obtains necessary release forms.
  • Burns CD's and prints/copies radiologic images.
  • Faxes reports to physician offices.
  • Assists physicians and other staff with HIS/RIS/PACS systems
• Facilitates internal communication with various departments as needed.
  • Delivers and retrieves requests from technologist/radiologist office/reading room/work area.
  • Delivers imaging department mail.
  • Directs phone calls to appropriate location.
• Maintains work station in optimum condition.
  • Assure adequate office supplies are maintained.
  • Reports any necessary malfunctions to supervisor.
• Implements downtime procedure when necessary.
  • Initiates established downtime procedures during HIS/RIS and PACS downtime.
• Receives and Imports outside mammography for interpretation by radiologist.
  • Receives and imports mammogram films from all facilities
• Maintains critical results/ call reports work list in PAC’s system
  • Contacts order physician with results
• Proper documentation and trail
• Attends department meetings or reviews minutes
• Other duties as assigned.

Required Qualifications

• High School Diploma, GED or higher level of education.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
• Basic working knowledge of computers and office equipment; Knowledge of basic Office Equipment such as copier, fax machine, etc.

Preferred Qualifications

• Previous clerical experience.
• Medical Terminology

License, Certification & Clearances

• Act 34-PA Criminal Record Check from the PA State Police system

Supervisory Responsibilities

• This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.

Position Type/Expected Hours of Work

• Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
• Travel may be expected locally between System locations.

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

Disclaimer

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Extreme Heat

x

x

Extreme Cold

x

x

Heights

x

x

Confined Spaces

x

x

x

x

Mechanical Hazards

x

x

Use of Vibrating Tools

x

x

Operates Vehicle

x

x

x

x

Use of Lifting/Transfer Devices

x

x

Rotates All Shifts

x

x

x

x

x

x

On-Call

x

x

Overtime(+8/hrs/shift; 40/hr/wk)

x

x

x

x

x

x

Respirator Protective Equipment

x

x

Eye Protection

x

x

x

x

Hearing Protection

x

x

Hand Protection

x

x

Feet, Toe Protection

x

x

Body Protection

x

x

Latex Exposure

x

x

Solvent Exposure

x

x

Paint (direct use) Exposure

x

x

Dust (sanding) Exposure

x

x

x

x

Cytotoxic (Chemo) Exposure

x

x

x

x

x

x

Mist Exposure

x

x

x

x

x

x

x

x

Laser Exposure

x

x

Physical Demands

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.