IMAGING ASSISTANT

Independence Health System; Westmoreland City (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Independence Health System is seeking an Imaging Aide to support clerical duties in the imaging department at The Square at Norwin, 8775 Norwin Ave, Irwin, PA 15642. The role focuses on patient greeting, workflow facilitation, and customer service within a busy radiology setting.

The position requires high school education or GED, strong organizational and communication skills, and basic computer proficiency. Prior healthcare exposure is a plus.

Qualifications

• High school diploma or GED required, with strong organizational skills.
• Ability to communicate clearly with patients and staff, and exercise sound judgment.
• Knowledge of basic office equipment and computer use.

Responsibilities

• Greet and assist all customers in the imaging area.
• Direct customers and answer inquiries with courteous professionalism.
• Answer the telephone using proper etiquette.
• Distribute patient preps and screenings, and place courtesy calls.
• Prepare correspondence for physician offices and other institutions.
• Assist with RIS/PACS systems and communicate STAT results.
• Maintain workstation and ensure adequate office supplies.

Skills

Leadership

Organizational skills

Communication

Critical thinking

Legal/compliance awareness

Education

High School Diploma or GED

Tools

RIS/PACS systems

Job description

The Square at Norwin
8775 Norwin Ave
Irwin, PA 15642, USA

The Imaging Aide is responsible for completion of clerical duties, facilitates office workflow, and assists the customers of the imaging dept.

Essential Job Functions

• Greeting and assisting all customers.
• Provides direction to customers when needed.
• Answers the telephone using proper telephone etiquette.
• Assists with distribution of patient preps and screenings.
• Places courtesy calls to patients when needed.
• Prepares all correspondence for physician offices and other institutions.
• Prepares and obtains necessary release forms.
• Burns DVD’s/Sends images electronically when applicable.
• Faxes/mails reports when appropriate.
• Assists physicians and other staff with HIS/RIS/PACS systems.
• Communicates STAT results to physician offices following department guidelines.
• Facilitates internal communication with various departments.
• Delivers and retrieves requests from technologist/radiologist office/reading room/work area.
• Directs phone calls to appropriate location.
• Maintains workstation in optimum condition.
• Assure adequate office supplies are maintained.
• Reports any necessary malfunctions to supervisor.
• Implements downtime procedures when necessary.
• Assists in rescheduling of patients during equipment downtime.
• Assists in patient care functions.
• Escorts patients to and from x-ray/scan rooms.
• Assists technologist in moving patient to and from various modalities/offices.
• Tends to patient and family comfort needs.
• Obtains medical history related to the testing being performed
• Complete studies in RIS when needed
• Assists in the preparation of exam/sub waiting room.
• Stocks linen when needed.
• Attends department meetings or reviews meeting minutes.
• Other duties as assigned.

Competency and Experience (Knowledge, Skills, and Abilities)

Required Qualifications/Experience

• High School Diploma, GED, or higher level of education.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
• Knowledge of basic Office Equipment such as copier, fax machine, etc.
• Basic working knowledge of computers and office equipment

Preferred Qualifications/Experience

• Previous experience in healthcare setting.

License, Certification & Clearances

• Act 33 Clearance
• Act 34-PA Criminal Record Check from the PA State Police system
• Act 73- FBI Clearance

Supervisory Responsibilities

• This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Position Type/Expected Hours of Work

• Incumbents will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
• Travel may be expected locally between System locations.

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

Disclaimer

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Extreme Heat

X

Extreme Cold

X

Heights

X

Confined Spaces

X

X

Mechanical Hazards

X

Use of Vibrating Tools

X

Operates Vehicle (company)

X

X

Use of Lifting/Transfer Devices

X

Rotates All Shifts

X

X

X

On-Call

X

Overtime(+8/hrs/shift; 40/hr/wk)

X

X

X

Respirator Protective Equipment

X

Eye Protection

X

X

Hearing Protection

X

Hand Protection

X

Feet, Toe Protection

X

Body Protection

X

Latex Exposure

X

Solvent Exposure

X

Paint (direct use) Exposure

X

Dust (sanding) Exposure

X

X

Cytotoxic (Chemo) Exposure

X

X

X

Mist Exposure

X

X

X

X

Laser Exposure

X

Physical Demands

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

X

X

Walking

X

X

Climbing Ladders

X

Standing

X

Kneeling

X

Squatting (Crouching)

X

Twisting/Turning

X

Keyboard/Computer Operation

X

Gross Grasp

X

X

Hand/Arm Coordination

X

Pushing/Pulling(lbs. of force)

X

Carry

X

Transfer/Push/Pull Patients

X

Seeing Near w/Acuity

X

Feeling (Sensation)

X

X

Hearing Clearly

X

Pulling/Pushing Objects Overhead

X

Reaching Above Shoulder Level

X

Reaching Forward

X

Lifting Floor to Knuckle

###

X

Lifting Seat Pan to Knuckle

###

X

Lifting Knuckle to Shoulder

###

X

Lifting Shoulder to Overhead

###

X

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.