Imaging Assistant-Clinical (Transporter), PRN, Variable Shifts

Prisma Health; Clinton (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading health organization seeks a patient greeter/liaison to assist with patient flow and scheduling in the radiology department. This role is vital in ensuring a positive patient experience through effective communication and support. Candidates must possess a high school diploma, CPR certification, and excellent customer service skills.

Qualifications

• High School Diploma or equivalent required.
• Previous support experience preferred.
• CPR certification required.

Responsibilities

• Greets and transports patients as assigned.
• Schedules patients for Imaging exams.
• Communicates wait times to patients.

Skills

Excellent customer service skills

Knowledgeable in scheduling

Knowledgeable in radiology information functions

Knowledgeable in all aspects of image storage, retrieval and printing

Education

High School Diploma or equivalent

Post high school diploma

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Acts as a patient greeter/liaison for all patients and family members upon entry into the patient care environment. Assists and supports radiologists and physicians with patient flow, communication and report management as needed. Assists in the requests for patient transports and/or personally transports patients as needed. Adheres to standards for proper distribution of patient information to meet compliance and regulatory requirements.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.

• Transports patients as assigned.

• Prioritizes all patients' orders in order of time received and/or severity of diagnosis. Ensures that all patients are consistently informed regarding their wait times throughout their visit to ensure a positive patient experience.

• Accurately schedules patients for Imaging exams.

• Ensures accuracy of physician orders and account information prior to patient check-in. Performs order entry with scanning of support documents, as needed.

• Provides images and reports to healthcare provider and/or patient as requested. Knowledgeable of offsite storage and retrieval.

• Manages outside images to include importing outside images into PACS system.

• Researches, retrieves and prepares images and reports for physician conferences to include but not limited to Breast Conference, Tumor Board and quality assurance projects, as needed.

• Ensures proper communication and connection from physician to physician after hours and on weekends. Calls in technologist and nursing staff as appropriate when requested by the physician.

• Coordinates team member schedule/coverage as needed.

• Stays abreast of organizational, affiliate and departmental changes/updates by checking email on each shift.

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

• Education - High School Diploma or equivalent OR post high school diploma

• Experience - Previous support experience preferred

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• CPR

Knowledge, Skills and Abilities

• Knowledgeable in scheduling, admissions and radiology information functions.

• Knowledgeable in all aspects of image storage, retrieval and printing.

• Excellent customer service skills

Work Shift

Variable (United States of America)

Location

Baptist Easley Med Campus

Facility

1015 Baptist Easley Hospital

Department

10157115 Radiology Administration

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