Imaging Analyst II (REMOTE)

Trinity Health; Grand Haven (MI); Remote; USD 96,000 - 114,000; Full time

Job summary

A leading healthcare organization is seeking a technical support professional to provide advanced support for digital imaging information systems. The role offers opportunities for career advancement and a collaborative work environment. Ideal candidates will have an associate's degree and a strong background in digital imaging systems and customer service.

Benefits

Opportunity for career advancement

Collaborative work environment

Commitment to employee development

Qualifications

• Considerable understanding of digital imaging information systems used in hospitals.
• In-depth knowledge of computer networking fundamentals.
• Ability to identify and mitigate technical risks.

Responsibilities

• Provide advanced technical support for imaging information systems.
• Participate in planning and scheduling of hardware systems.
• Conduct training programs for end-users.

Skills

Excellent customer service skills

Technical troubleshooting

Knowledge of digital imaging systems

Interpersonal skills

Education

Associate's degree in computer sciences or medical imaging

Job description

Employer Industry: Healthcare Technology

Why consider this job opportunity:
- Salary up to $113,389
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to work with cutting-edge digital imaging information systems and technologies
- Flexibility to travel between hospital facilities and corporate offices as needed
- Commitment to employee development and training programs

What to Expect (Job Responsibilities):
- Provide advanced technical support for digital imaging information systems and technologies with minimal oversight
- Participate in requirements assessment, planning, scheduling, and maintenance of hardware and software systems
- Develop training programs for end-users and conduct structured training sessions
- Monitor system resource utilization and implement corrective actions as necessary
- Assist in the development and evolution of imaging department policies and procedures

What is Required (Qualifications):
- Associate's degree in computer sciences, medical imaging, or equivalent experience in a healthcare technical support role
- Considerable understanding of digital imaging information systems and technologies used in hospital operations
- Proven track record of excellent customer service skills in a technical support role
- In-depth knowledge of computer networking fundamentals and troubleshooting skills
- Ability to identify and mitigate technical and operational risks to system performance

How to Stand Out (Preferred Qualifications):
- Certification as a Certified Imaging Informatics Professional (CIIP) by the American Board of Imaging Informatics (ABII)
- Experience with various imaging modalities and their integration within hospital operations
- Familiarity with the installation and support of PC operating systems and client applications
- Strong interpersonal skills to foster positive relationships with medical professionals and vendors
- Ability to operate effectively in a collaborative, shared leadership environment

#HealthcareTechnology #DigitalImaging #TechnicalSupport #CareerGrowth #CustomerService

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