IM Coordinator

Wärtsilä Corporation; Houston (TX); Hybrid; USD 95,000 - 135,000; Full time

Benefits offered by this job

Hybrid work model

Competitive benefits package

Job summary

Wärtsilä Corporation in the United States is seeking an experienced IM Coordinator for the North Region. You will bridge global Information Management with local operations, ensuring solutions fit regulatory needs and end-user requirements across the US.

This role demands coordination across sites, vendor management and proactive incident resolution. The successful candidate brings over 10 years in IM, strong PM and stakeholder skills, and a customer-focused mindset.

Qualifications

• A Bachelor's degree in IT, Computer Science or a related field, or equivalent experience.
• 10+ years of IM experience, including 5+ years in project management and stakeholder engagement.
• A solid understanding of ICT services, IT systems and applications.
• Hands-on knowledge of TCP/IP and LAN/WAN configuration, network management, IT Service Management, and data and cyber security.
• A customer-focused, proactive and adaptable way of working, plus strong organizational and coordination skills.
• Excellent communication, relationship-building, presentation and reporting skills.
• Spanish is a plus.
• Impact: Meaningful work that helps transform the marine and energy industries.
• Career growth: Ongoing learning and professional development.
• Benefits: A competitive benefits package.
• Inclusion: A collaborative and inclusive global work environment.
• Flexibility: A hybrid way of working.
• Expertise: Leading technologies and experienced colleagues to learn from.

Responsibilities

• Understand business needs and propose smart, scalable IT solutions.
• Act as the key contact for global IT teams and turn strategy into action.
• Keep a customer-first mindset while managing local vendors and contracts.
• Be the first point of escalation for critical incidents and drive quick resolution.
• Help colleagues use IT tools and services, deliver training and lead information sessions.
• Manage local systems, support global rollouts, and oversee technical tasks such as backups and hardware configuration.
• Support office moves, technology upgrades and large events so everything runs smoothly.
• Manage assets and stock from procurement to retirement.

Skills

IM experience

Project management

Stakeholder engagement

Communication skills

Organizational skills

Education

Bachelor's in IT/CS or related field

Tools

ITSM tools

Network management

Cyber security basics

Job description

Select how often (in days) to receive an alert:

Job Category: Digital Technology and Open Innovation

As our IM Coordinator for the North Region, you'll be the go-to IM expert, connector and problem-solver for users across the US and the North Region. You'll report to the Area General Manager and work closely with teams across one or more sites.

This is more than a technical role. You'll be the link between our Global Information Management team and local operations. You'll make sure global solutions fit local business needs and regulatory requirements, and you'll help people adopt new ways of working.

What you'll do

• Understand business needs and propose smart, scalable IT solutions.
• Act as the key contact for global IT teams and turn strategy into action.
• Keep a customer-first mindset while managing local vendors and contracts.
• Be the first point of escalation for critical incidents and drive quick resolution.
• Help colleagues use IT tools and services, deliver training and lead information sessions.
• Manage local systems, support global rollouts, and oversee technical tasks such as backups and hardware configuration.
• Support office moves, technology upgrades and large events so everything runs smoothly.
• Manage assets and stock from procurement to retirement.

Who we're looking for

• A Bachelor's degree in IT, Computer Science or a related field, or equivalent experience
• 10+ years of IM experience, including 5+ years in project management and stakeholder engagement
• A solid understanding of ICT services, IT systems and applications
• Hands-on knowledge of TCP/IP and LAN/WAN configuration, network management, IT Service Management, and data and cyber security
• A customer-focused, proactive and adaptable way of working, plus strong organizational and coordination skills
• Excellent communication, relationship-building, presentation and reporting skills
• Spanish is a plus
• Impact: Meaningful work that helps transform the marine and energy industries
• Career growth: Ongoing learning and professional development
• Benefits: A competitive benefits package
• Inclusion: A collaborative and inclusive global work environment
• Flexibility: A hybrid way of working
• Expertise: Leading technologies and experienced colleagues to learn from

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy industries, employing around 18,000 professionals across 78 countries. Together, we're driving the decarbonisation transformation of our industries across the globe. Read more at www.wartsila.com .

Candidates for regular U.S and Puerto Rico positions must be a U.S. citizen, national, or an alien admitted as permanent resident, refugee, asylee with valid work permit or temporary resident under 8 U.S.C. 1160(a) or 1255a(1). Individuals with temporary visas such as E, F-1, H-1, H1B, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law.

Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Effective January 2025, Wartsila companies in the USA have implemented a new hybrid work model. Most employees who live within 40 miles of an office will work 2 days per week in office. This model will provide our employees the flexibility of working from home, while also providing the benefits of in-person collaboration twice a week. We will be happy to provide more information during your interview process.

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com .