IM and Communications CST

World Food Programme; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

World Food Programme is seeking an Information Management and Monitoring Consultant to lead data systems, dashboards and reporting across multiple African and partner offices. The role emphasizes data quality, KPI tracking and donor communications.

The successful candidate will coordinate with country offices, leverage Excel and Tableau, and contribute to knowledge management and learning within the project framework.

Qualifications

• 5+ years of relevant professional experience in information management, monitoring and evaluation, reporting or data analysis.
• Experience in preparing communication, reporting and visibility materials for donors, partners and senior management.
• Experience with data visualization and dashboard development.
• Experience working with donor-funded programmes is desirable.
• Experience in humanitarian, development, logistics or supply chain operations is highly desirable.

Responsibilities

• Develop and maintain project monitoring systems, databases and dashboards to track implementation progress across all participating countries.
• Consolidate operational, fleet, safety and training data received from country offices, and transporters.
• Support the development, collection and monitoring of project KPIs related to road safety, accident reduction, transport operational efficiency, capacity strengthening.
• Establish baseline data and maintain performance tracking mechanisms throughout project implementation.
• Conduct data quality assurance and validation exercises to ensure accuracy and consistency.
• Produce reports and dashboards to support management decision-making.
• Provide technical support and guidance to Country Offices on information management, monitoring, data collection, reporting and performance tracking, including training.

Skills

Data visualization

Information management

Monitoring & evaluation

Report writing

Data quality assurance

Education

University degree in Information Management / related field

Tools

Excel

Tableau

Microsoft Office

Job description

DEADLINE FOR APPLICATIONS

14 December 2026-23:59-GMT+01:00 Central European Time (Rome)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

BACKGROUND AND PURPOSE:

WFP is implementing a 3-year initiative funded by a private sector partner aimed at strengthening the safety, efficiency, accountability and sustainability of humanitarian road transport operations. The project will support transport service providers operating on WFP supply corridors through assessments, capacity strengthening, implementation of SMART standards, monitoring systems and road safety interventions across multiple African countries. The Information Management and Communications Consultant will support the project team by leading information management, monitoring, reporting, knowledge management and communications activities, ensuring effective tracking of project implementation and dissemination of results to donors, partners and stakeholders. The incumbent will report to the Project Manager and work closely with country offices, partners and communications teams.

KEY ROLE & RESPONSIBILITIES:

Information Management and Monitoring

• Develop and maintain project monitoring systems, databases and dashboards to track implementation progress across all participating countries.
• Consolidate operational, fleet, safety and training data received from country offices, and transporters.
• Support the development, collection and monitoring of project KPIs related to:
• Road safety performance;
• Accident reduction;
• Transport operational efficiency;
• Capacity strengthening activities;
• Etc.
• Establish baseline data and maintain performance tracking mechanisms throughout project implementation.
• Conduct data quality assurance and validation exercises to ensure accuracy and consistency.
• Produce reports and dashboards to support management decision-making.
• Provide technical support and guidance to Country Offices on information management, monitoring, data collection, reporting and performance tracking, including the delivery of training and development of tools, templates and guidance materials to enhance data quality and reporting capabilities.

Reporting and Knowledge Management

• Maintain programme documentation, including assessments, action plans, lessons learned and country implementation records.
• Support the development of monitoring and evaluation frameworks and tools.
• Capture lessons learned and best practices from participating countries and contribute to institutional knowledge management.
• Preparation of donor reports and communication materials (briefing notes, talking points, executive summaries, presentations, and updates).

Communications and Visibility

• Support the development and implementation of a communications and visibility plan for the project.
• Prepare success stories, case studies and narratives highlighting project achievements.
• Draft communication materials.
• Coordinate visibility activities with internal and external stakeholders.
• Support missions, workshops, training events and high-level visits through preparation of communication materials and event documentation.
• Liaise with WFP communications teams to promote programme achievements through internal and external communication channels.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

University degree in one of the following field: Information Management; Business Administration; International Development; Supply Chain Management; Logistics; Or related field.

Experience:

• At least 5 years of relevant professional experience in information management, monitoring and evaluation, reporting or data analysis.
• Experience in preparing communication, reporting and visibility materials for donors, partners and senior management.
• Experience with data visualization and dashboard development.
• Experience working with donor-funded programmes is desirable.
• Experience in humanitarian, development, logistics or supply chain operations is highly desirable.

Knowledge & Skills:

• Good data and information management skills.
• Advanced knowledge of Excel, and Microsoft Office. Knowledge of Tableau is an asset.
• Ability to transform technical information into clear communication products.
• Excellent report-writing and presentation skills.
• Knowledge of monitoring and evaluation methodologies.
• Knowledge of transport, logistics or fleet management concepts is desirable.

Languages:

• Fluency in oral and written English and French.

WFP LEADERSHIP FRAMEWORK

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: [e-mail]

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.