IKEA Food Service & Dish Associate (34-40 Hours/week)

IKEA USA; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Food Service Team Member, where your passion for food and customer service will shine. In this dynamic role, you'll prepare delicious menu items, ensure food safety, and maintain a welcoming environment for customers. With a focus on operational excellence, you'll contribute to a diverse culture while enjoying a comprehensive benefits package. This is an exciting opportunity to grow in a high-volume retail setting and make a positive impact on the everyday lives of many people.

Benefits

Paid Time Off

Tuition Discounts

Retirement Plans

Co-worker Discounts

Pet Insurance

Telehealth

Dental and Vision Plans

Medical Plans

Qualifications

• Minimum 2 years of related experience in food service.
• Experience in high-volume customer-facing environments preferred.

Responsibilities

• Prepare and maintain IKEA Food menu items adhering to standards.
• Respond to customer inquiries and process sales transactions accurately.
• Ensure cleanliness and organization of dining and play areas.

Skills

Customer Service

Food Safety Standards

Retail Merchandising

Food Handling

Education

Food Handler Certification

Job description

Why we will love you

Food is your passion, whether you’re cooking or serving customers. You understand the vital role food plays in creating a better everyday life for many people – especially when it’s honest, healthy, and delicious.

What you'll be doing day to day

As a Food Service Team Member ensuring operational excellence of IKEA Food, you will:

1. Prepare and maintain IKEA Food menu items according to the IKEA Food concept, adhering to food handling, health, and sustainability standards.
2. Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, following cash handling policies.
3. Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance.
4. Keep dishes, silverware, cooking utensils, pots, pans, and trays clean and stocked, complying with Food Safety Standards.
5. Ensure the cleanliness and organization of dining and play areas.
6. Oversee merchandising, pricing, stock rotation, and sanitation of sampling equipment and areas in the Swedish Food Market.
7. Communicate prices accurately and timely across all food solutions, including digital platforms, menu boards, and shelf tags.
8. Manage supply rotation and stock levels, following FIFO, expiration dates, and sustainability standards, and implement IKEA Food policies for receiving goods and inventory management.
9. Follow safe food handling, workplace safety, hygiene, and sanitation regulations, reporting concerns promptly.
10. Contribute to fostering a strong IKEA culture that embraces diversity among co-workers and customers.

Qualifications

Minimum 2 years of related experience.
Experience in high-volume customer-facing environments preferred.
Experience in retail merchandising and selling concepts preferred.
Food Handler Certification and/or Food Handler Card required within 30 days of employment, as per local jurisdiction.

Apply now!

Job Type: Permanent, Full-time
Benefits Eligible: Yes
Hours: Hourly, 34-40 hours/week
Work in a retail environment with open availability Monday through Sunday
The pay range is $17.24 to $24.58.
At IKEA, we prioritize taking care of our co-workers and their dependents by offering a comprehensive benefits package, including paid time off, early wage access, parental leave, tuition discounts, retirement plans, co-worker discounts, pet insurance, education programs, safety shoe reimbursement, telehealth, dental and vision, medical plans, and more.
This role is classified as a Sensitive Position; successful candidates will undergo background checks and drug testing.