IKEA Food Service & Dish Associate (20-34 Hours/week)

IKEA

Norfolk (VA)

On-site

USD 25,000 - 35,000

Full time

14 days+

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Benefits offered by this job

Generous paid time off

Paid parental leave (up to 16 weeks)

Co-worker discounts and meal deals

Tuition assistance and learning programs

24/7 telehealth visits

Job summary

Join a leading retailer as a Food Service & Dish Associate where your passion for quality food meets customer service excellence. You will play a crucial role in preparing fresh food items while ensuring operational excellence and maintaining stringent food safety standards. This is a rewarding position that values your experience in a dynamic food service environment, offering competitive pay and a comprehensive benefits package.

Qualifications

Minimum 2 years related experience in a customer-facing food service role.
Food Handler Certification required within 30 days of employment.
Preferred experience in high-volume retail and merchandising.

Responsibilities

Prepare and maintain IKEA Food menu items according to standards.
Respond to customer inquiries and process transactions effectively.
Maintain cleanliness and organization of dining and food areas.

Skills

Customer Service

Food Safety

Operational Excellence

Cash Handling

Education

Food Handler Certification

Job description

IKEA Food Service & Dish Associate (20-34 Hours/week)

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WHY WE WILL LOVE YOU
Food is your passion, whether you’re cooking or serving customers. You know food plays a vital role in creating a better everyday life for the many people – especially when it’s honest, healthy and delicious.

WHAT YOU'LL BE DOING DAY TO DAY
As a Food Service Team Member ensuring operational excellence of IKEA Food, you will:

Prepare and maintain IKEA Food menu items according to the IKEA Food concept. Adhering to food handling, health, and sustainability standards.

Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, adhering to cash handling policies.

Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance.

Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with Food Safety Standards.

Ensure the cleanliness and organization of dining and play areas.

Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipment and areas.

Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags.

Maintain supply rotation and stocking in all IKEA Food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards. Implements IKEA Food policies and procedures for goods receiving and monthly inventory.

Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, promptly reporting concerns to managers.

Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rxplans (must work min. 20 hrs/wk)
A fun and inclusive work environment
Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role

QUALIFICATIONS
Minimum 2 years related experience.

Experience in a high-volume customer facing environment preferred.

Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred

Food Handler Certification and/or Food Handler Card (as required by local jurisdiction) required within 30 days of employment.

WHAT YOU’LL BE DOING DAY TO DAY

As a Food Service Team Member ensuring operational excellence of IKEA Food, you will:

* Prepare and maintain IKEA Food menu items according to the IKEA Food concept. Adhering to food handling, health, and sustainability standards.
* Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, adhering to cash handling policies.
* Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance.
* Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with Food Safety Standards.
* Ensure the cleanliness and organization of dining and play areas.
* Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipment and areas.
* Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags.
* Maintain supply rotation and stocking in all IKEA Food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards. Implements IKEA Food policies and procedures for goods receiving and monthly inventory.
* Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, promptly reporting concerns to managers.
* Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.