IID Install Technician -Hickory

Mindr; Hickory (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in safety technology is seeking an IID Install Technician. This role involves installing and maintaining ignition interlock devices, ensuring compliance with state regulations, and providing exceptional customer support. Join a company recognized for its commitment to responsible living and community safety, where your skills will directly contribute to making a positive impact. With a competitive wage, comprehensive benefits, and a supportive work environment, this opportunity is perfect for those looking to grow in a dynamic field. Embrace a rewarding career with a company that values its employees and fosters professional development.

Benefits

401(k)

dental insurance

health insurance

vision insurance

paid holidays

PTO

ongoing training

$2,500 sign-on bonus

Qualifications

• 2+ years of hands-on experience with 12-volt systems.
• High-quality installation experience in automotive settings.

Responsibilities

• Install and calibrate ignition interlock devices in vehicles.
• Provide technical support and training to customers.
• Troubleshoot and diagnose device malfunctions.

Skills

12-volt systems

troubleshooting

problem-solving

conflict resolution

Education

High School Diploma or GED

Tools

automotive wiring

schematics

Job description

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Who We Are

At Intoxalock, a member of the Mindr family of brands, we are dedicated to being a force for good. We provide substance use safety, detection, and monitoring products and services that help people live responsibly and keep communities safe.

Always aware. Always Guiding. Never Restricting or judging.

What You’ll Be Doing

• Installing, calibrating, repairing, and removing breath alcohol ignition interlock devices in accordance with state program rules.
• Providing technical support to customers.
• Facilitating on-site training for customers on the activation and operation of ignition interlock devices.
• Installing devices into customer vehicles.
• Troubleshooting and diagnosing malfunctions.
• Reporting any suspicion of tampering or bypass attempts.
• Following all specified procedures, including connecting all state-required components.
• Performing other duties as assigned.

What You’ll Bring To The Table

• High School Diploma or GED.
• 2+ years of hands-on experience with 12-volt systems, schematics, and troubleshooting installations.
• Experience with stereo, alarm, remote start, or similar systems preferred.
• High-quality installation experience and intermediate automotive wiring knowledge.
• Problem-solving and conflict resolution skills.

Why work for us?

• Wage range: $18.63-$24.04/hour + 401(k) + benefits + $2,500 sign-on bonus.
• Hours: 8AM-5PM Monday-Friday.
• We are the nation’s largest interlock provider, committed to helping people live and drive responsibly.
• Recognized as a Top Workplace in 2023 and 2024 for Best Place for Working Parents.
• Growth-oriented: over 10% annual growth, doubling employee count in recent years.
• Benefits include dental, health, vision insurance, 401(k), paid holidays, PTO, ongoing training, and more.

Equal Opportunity Employer

We are committed to providing equal employment opportunities to all applicants and employees, regardless of race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, sex, or genetic information.