IID Install Technician - Fayetteville/Rockingham

Mindr; North Carolina; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading safety technology company as an Install Technician in North Carolina. Responsible for installing and maintaining interlock devices, you'll leverage your automotive skills for customer service and technical support. Enjoy competitive hourly pay, a $2,500 sign-on bonus, and comprehensive benefits in an award-winning workplace.

Benefits

401(k)

Dental, health, and vision insurance

Paid holidays and time off

Ongoing training

Qualifications

• Two or more years of hands-on experience with 12-volt systems and installations.
• Intermediate automotive wiring knowledge required.
• Experience with stereo, alarm, or similar systems preferred.

Responsibilities

• Install, calibrate, repair, and remove ignition interlock devices.
• Provide on-site customer training and technical support.
• Troubleshoot and diagnose installation issues.

Skills

Problem-solving

Conflict resolution

Education

High School Diploma or GED

Job description

IID Install Technician - Fayetteville/Rockingham

Be among the first 25 applicants one month ago

Who We Are

At Intoxalock, a member of the Mindr family of brands, we are dedicated to being a force for good. We provide substance use safety, detection, and monitoring products and services that help people live responsibly and keep communities safe.

Always aware. Always Guiding. Never Restricting or judging.

What You’ll Be Doing

The Install Technician is responsible for correctly and efficiently installing and maintaining the Intoxalock interlock device in customer vehicles. This includes installations, recalibrations, removals, and troubleshooting. Technicians diagnose issues and provide solutions, as well as offer activation instructions and training to customers.

• Install, calibrate, repair, and remove breath alcohol ignition interlock devices according to state program rules.
• Provide technical support to customers.
• Conduct on-site training for customers on device activation and operation.
• Install devices into customer vehicles.
• Troubleshoot and diagnose malfunction reports.
• Report any tampering or bypass attempts.
• Follow all specified procedures, including connecting all state-mandated components.
• Perform other duties as assigned.

What You’ll Bring To The Table

• High School Diploma or GED required.
• Available to work at our Rockingham location 3 days a week and Fayetteville 2 days a week.
• 2+ years of hands-on experience with 12-volt systems, schematics, and troubleshooting installations.
• Experience with stereo, alarm, remote start, or similar systems preferred.
• High-quality installation experience and intermediate automotive wiring knowledge.
• Problem-solving and conflict resolution skills.

Why work for us?

Here are some reasons why we are a Top Workplace:

• Wage range: $18.63-$24.04/hour + 401(k) + benefits + $2,500 sign-on bonus
• Hours: 8AM-5PM Monday-Friday
• Largest interlock provider in the nation, committed to helping people drive responsibly.
• Award-winning workplace: 2023 Top Workplace, 2024 Best Place for Working Parents.
• Growth: Over 10% annual growth, doubled employee size in recent years.
• Benefits: Dental, health, vision insurance, 401(k), paid holidays and time off, ongoing training, and more.

Equal Opportunity Employer

We practice equal employment opportunity, ensuring all qualified applicants are considered without discrimination based on race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, or genetic information.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Public Safety

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