IHOP Cashier

San Luis Resort, Spa and Conference Center; Galveston (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a renowned hospitality venue as an IHOP Cashier. This role is pivotal in delivering exceptional customer service, ensuring guests have a memorable dining experience. Your responsibilities will include processing payments, assisting with food service, and maintaining a welcoming atmosphere. With opportunities for advancement and a positive work environment that values diversity, this position offers a chance to grow while enjoying generous employee discounts and benefits. If you thrive in a fast-paced setting and love interacting with people, this is the perfect opportunity for you!

Benefits

Multiple benefit plans

Paid Time Off

401K

Employee discounts

Community volunteer opportunities

Qualifications

• Exceptional interpersonal and communication skills are essential.
• Must be able to read and write in English and handle math calculations.

Responsibilities

• Engage with guests and respond promptly to inquiries.
• Handle guest complaints professionally and assist with service.
• Provide great customer service and maintain knowledge of the menu.

Skills

Organizational skills

Interpersonal skills

Communication skills

Multitasking

Positive attitude

Education

1 year of restaurant experience

Job description

Join to apply for the IHOP Cashier role at San Luis Resort, Spa and Conference Center

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Overview

The IHOP Cashier is responsible for presenting exceptional customer service to ensure the guests’ impression of the restaurant is a positive one. The cashier will process customer payments and handle cash.

Responsibilities

1. Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns
2. Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests
3. Handle guest complaints or issues professionally or bring them to the manager when necessary
4. Assist with running food, delivering and/or refilling guests’ drinks
5. Guide guests to their tables and present them with menus
6. Take to-go orders over the phone and in person
7. Engage with guests to ensure they're happy with food and service
8. Refill drinks and clear plates as needed during guest’s dining experience
9. Provide great customer service
10. Provide highchairs and other requested items to the guest
11. Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements

Qualifications

1. 1 year of restaurant experience preferred
2. Organizational skills
3. Exceptional interpersonal and communication skills
4. Positive attitude
5. Work well in a team environment
6. Ability to multitask
7. Availability on weekdays, weekends, nights, mornings, and holidays
8. Must be able to read and write in English and handle math calculations

What We Offer You

1. Multiple benefit plans to suit your needs
2. Paid Time Off
3. 401K
4. Opportunities for advancement
5. Positive and respectful work environment where diversity is valued
6. Generous employee discounts on dining, retail, amusements, and hotels
7. Community volunteer opportunities

Disclaimer

The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Posted Salary Range

USD $10.00 - USD $10.00 /Hr.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other

Industries

• Hospitality

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