IFP Case Worker

UCFS Healthcare; Norwich (CT); On-site; USD 50,000 - 53,000; Full time

Benefits offered by this job

Yearly merit increases

Gain share program

401(k) plan + 6% employer contribution

Medical/Dental/Vision Insurance

Employee Assistance Program

Wellness programs

Generous paid time off: 3 weeks + 4 US

NHSC Loan Repayment Opportunities

PSLF Eligibility

Career Path Ladders

Employer paid learning & development

Team-building events

Job summary

UCFS Healthcare is hiring an Outreach/Case Manager to engage families referred to the program, conduct initial phone intakes, and develop individualized care plans. This role involves home visits, assessments, and collaboration with the Department of Children and Families.

Responsibilities include weekly direct service hours, safety planning, and coordinating with families for positive outcomes. A valid driver's license and CPR/Mandated Reporter training within 30 days are required.

Qualifications

• Bachelor’s in Social Work, Psychology, Counseling, or closely related field.
• 3 years’ experience providing home-based services to DCF families.
• Valid driver’s license and state mandated auto liability insurance.
• CPR certification within 30 days of hire.
• Mandated Reporter Training within 30 days of hire.
• Ability to travel 60–70% within UCFS Healthcare’s IFP service area.

Responsibilities

• Provide outreach and engagement to client upon referral to the program by conducting an initial phone intake process with the family, collecting basic information and presenting information to team to determine eligibility.
• Complete an assessment of the family including both strengths and areas of need through home visits and various assessments to develop a care plan.
• Provide weekly face-to-face direct service hours to client including support, advocacy, referrals and assistance with the development of positive parenting, safety planning, basic life skills and identified goals in collaboration with the Department of Children and Families in regard to their involvement.
• Participate in monthly in person joint sessions with the Department of Families and the family in regard to the Service Plan established and strengths and challenges within.
• Maintain up-to-date case records on each client family, including weekly contact reports, service agreements, evaluations, PIE records, EPIC system documentation and closing summaries.

Skills

Communication skills

Teamwork

Outlook

Microsoft Suite

Cultural competency

Travel readiness

Education

Bachelor’s in Social Work, Psychology, Counseling, or closely related field

Tools

EPIC system

Job description

Description

UCFS strives to use person-centered care to improve the health and well-being of everyone in our community. Share in our vision of being Eastern CT’s best choice for patient-centered healthcare!

Job Type

Full-time

Outline Of Duties And Responsibilities

• Provide outreach and engagement to client upon referral to the program by conducting an initial phone intake process with the family, collecting basic information and presenting information to team to determine eligibility.
• Complete an assessment of the family including both strengths and areas of need through home visits and various assessments to develop a care plan.
• Provide weekly face-to-face direct service hours to client including support, advocacy, referrals and assistance with the development of positive parenting, safety planning, basic life skills and identified goals in collaboration with the Department of Children and Families in regard to their involvement.
• Participate in monthly in person joint sessions with the Department of Families and the family in regard to the Service Plan established and strengths and challenges within.
• Maintain up-to-date case records on each client family, including weekly contact reports, service agreements, evaluations, PIE records, EPIC system documentation and closing summaries.

Why UCFS?

Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity.

Minimum Education and Experience

• Bachelor’s in Social Work, Psychology, Counseling, or a closely related field
• 3 years ‘experience providing homebased services to DCF families (including - working with families with complex needs and various degrees of family functioning, working with child and family serving systems, and providing direct services to diverse populations)

Minimum Certificates, Licenses, Registrations

• A valid driver's license and state mandated levels of auto liability insurance
• Eligibility to and completion of a CPR certification within 30 days of hire
• Eligibility to and completion of Mandated Reporters Training within 30 days of hire

Minimum Skills And Abilities

• Ability to continuously access an internet connection with 100 Mbps download and 20 Mbps upload speeds
• Ability for 60-70% travel within UCFS Healthcare’s IFP service area of Windham County and parts of New London County
• Knowledge of the cultural, linguistic, or experiential backgrounds of the communities, children and families to be served
• Proficiency with Microsoft Suite, especially in Outlook
• Ability to provide a strength based, client-centered approach to the delivery of service
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong communication and teamwork skills
• Robust interpersonal expertise over digital, in-person, and verbal correspondence

Competitive Benefits & Perks Package to Our Hardworking Team Which Can Include:

• Financial - Yearly Performance Merit Increases; Gain Share Program; Local & Online Discounts
• Income Security - 401(k) Plan + 6% Employer Contributions; Employer Paid Life & Disability Insurance
• Health & Wellness - Medical/Dental/Vision Insurance; Employee Assistance Program; Wellness Programs; Decompression Spaces
• Time Off - Generous Paid Time Off Starting at 3 Weeks' Vacation, 4 Floating Holidays, 10 Sick Days, 8 Federal Holidays
• Growth - Employee-Led Committees; NHSC Loan Repayment Opportunities; PSLF Eligibility; Career Path Ladders; Employer Paid Learning & Development Programs
• Fun - Appreciation, Education, and Team-Building Events

Automated Employment Decision Technology (AEDT) Notice (CT CART Act)

To assist our recruiting team, this application process may use the algorithmic features of LinkedIn (Candidate Fit / Top Match), and Handshake (Talent List Sorting), as well as on other platforms we may use. We use these automated technologies specifically to prioritize incoming applications, sort applicant lists, and match candidate profiles based on how closely provided skills, job history, experience, abilities align with our job criteria. While a human recruiter reviews candidates and makes all final hiring and interview decisions, these automated platform tools serve as a material factor in our initial screening pipeline. These systems process data from your submitted resume, application, and public platform profiles. For inquiries or questions regarding the use of this technology, please contact us at [e-mail]

EEO Policy

UCFS is strongly committed to a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting an enriching work culture, UCFS will continue to better serve our communities and provide quality patient, client, and resident care and services. UCFS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, and genetic information or disability, as defined and required by applicable state and federal laws. Additionally, UCFS prohibits retaliation against an applicant or employee because they have engaged in protected activity under the statutes prohibiting discrimination in the workplace.

Salary Description

$50,000 - 53,000 / year (Exempt)