Identity Strategy & Innovation Lead (Enterprise Platform)

Cigna Health and Life Insurance Company; United States; Hybrid; USD 113,000 - 189,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

The Cigna Group is seeking a Product Strategy Senior Advisor focused on Identity Strategy & Innovation to shape strategy, roadmaps, and innovation for the enterprise identity platform. You will translate business and security needs into clear product actions and executive narratives, collaborating with personalization, Customer 360, and data foundations to enable reusable identity services.

Responsibilities include advising senior leadership, defining roadmaps, managing funding proposals, and

Qualifications

• 7+ years in Product Strategy/Management, Identity & Access Management, digital platforms, security technology, or related fields.

Responsibilities

• Advise senior leadership on identity platform strategy and modernization priorities.
• Develop and recommend the identity roadmap and capability prioritization across authentication, access, registration, identity proofing, trusted devices, fraud posture, and delegation.
• Shape funding proposals, prioritization recommendations, and executive reporting that inform enterprise investment decisions.
• Evaluate platform gaps, technology trends, and emerging threats to help evolve the identity investment portfolio.
• Advance and advise on adoption of modern authentication and trusted access—passkeys, adaptive MFA, alternate MFA, and streamlined account recovery.
• Shape fraud prevention and identity proofing strategy, reducing reliance on passwords and SMS OTP while improving login success and reducing support demand.
• Partner with the Personalization technology stack, Customer 360/profile, analytics, and enablement teams so identity signals are reusable and support personalized, governed experiences.
• Collaborate with architecture, engineering, security, and digital product teams to keep solutions scalable, resilient, and aligned to enterprise standards; support ongoing federation and SSO modernization and scalable access governance.
• Develop identity strategy recommendations for AI-agent access, agent identity, human-to-agent delegation, credentialing, and human approval workflows.
• Define requirements for digital delegation and caregiver use cases (proxy, authorized representatives, minor age-out, family access) as reusable services.
• Lead pilots, value-proposition development, and measurement of success for identity capabilities supporting future-state care, pharmacy, and agentic engagement—surfacing governance, consent, and policy decisions that require leadership alignment.

Skills

Identity strategy

Product strategy

Cross-functional leadership

Executive storytelling

Enterprise platforms

Authentication/MFA

Tools

OAuth/OIDC

SAML

SSO

Job description

The Cigna Group is seeking a Product Strategy Senior Advisor focused on Identity Strategy & Innovation to shape strategy, roadmaps, and innovation for the enterprise identity platform. You will translate business and security needs into clear product actions and executive narratives, collaborating with personalization, Customer 360, and data foundations to enable reusable identity services.

Responsibilities include advising senior leadership, defining roadmaps, managing funding proposals, and