Identity Solutions Manager

World Wrestling Entertainment, Inc.

Stamford (CT)

Hybrid

USD 120,000 - 160,000

Full time

5 days ago
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Job summary

TKO Group Holdings seeks an Identity Solutions Manager to lead IAM strategy across UFC, WWE, and related brands. You will translate business needs into technical requirements, evangelize Okta capabilities, and drive adoption of SSO, provisioning, and access governance.

You will manage intake, backlog, and SOX governance while coordinating with Identity Engineering, Security, Compliance, and Audit teams. Reporting to the Director, Cloud & Platform Engineering, you will align stakeholders, deliver

Qualifications

  • Bachelor’s degree or equivalent hands‑on experience in a related field.
  • 5+ years of hands‑on experience with Okta Identity Cloud, Okta Workflows, and Okta Identity Governance.
  • 7+ years in a business‑facing technology role with stakeholder responsibilities.

Responsibilities

  • Serve as the primary business‑facing liaison for Identity Engineering and Okta IAM capabilities.
  • Own roadmap communication and drive adoption of SSO, provisioning, and access governance features.
  • Manage governance intake requests, backlog prioritization, and SOX lifecycle governance program.
  • Facilitate stakeholder meetings and executive communications; ensure timely, aligned delivery.

Skills

Stakeholder engagement
Business analysis
Product evangelism
Stakeholder management
Communication
Program delivery
Intake backlog
Risk management
Documentation
IAM governance
Okta fluency
Technical aptitude

Education

Bachelor’s degree in CS/IT/Business

Tools

Okta Identity Cloud
Okta Workflows
Okta Identity Governance

Job description

Who We Are: TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry‑leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

Title: Identity Solutions Manager Location: New York, NY (Hybrid) or Stamford Reports To: Director, Cloud & Platform Engineering

Position Summary

The Identity Solutions Manager is TKO's business-facing leader for Identity and Access Management. This is the person who makes modern identity real and relevant across UFC, WWE, IMG, PBR, OLE, and the broader portfolio. They translate complex IAM concepts into outcomes that non-technical stakeholders can appreciate, support, and act on, and they build the internal credibility that turns business teams from passive recipients of identity changes into active advocates for them. As the primary advocate for modern identity at TKO, they will serve as the connective tissue across three layers simultaneously: Capturing, prioritizing, and maintaining business requirements in a structured engineering backlog. Partnering with Identity Architects to shape and communicate our IAM/Okta roadmap. Ensuring operational readiness with Helpdesk frontline support so they are always informed and ready for what comes next. The Identity Solutions Manager will be the spearhead of TKO’s IAM strategy, coordinating multiple Identity Automation and Lifecycle Programs, balancing competing demands, aligning stakeholders, and ensuring engineering investment is focused on TKO’s highest-value strategic initiatives.

Business Liaison & Evangelism

Serve as the primary business-facing liaison for Identity Engineering, conducting discovery sessions to capture requirements and translate them into actionable identity system specifications. Act as an internal evangelist for TKO's Okta-based IAM capabilities, educating business teams across the portfolio on what's possible and driving adoption of SSO, automated provisioning, and access governance features. Own business-facing roadmap communication, ensuring stakeholders understand what's coming, why it matters, and how it benefits them. Be the voice of the business inside Identity Engineering, advocating for requirements, influencing prioritization, and ensuring engineering effort stays aligned to business value. Intake, Backlog & Program Execution.

Intake, Backlog & Program Execution

Manage governance intake requests, maintain and prioritize the program backlog, and ensure Identity Engineering is consistently focused on the highest-value initiatives. Coordinate and drive execution of the SOX Application Lifecycle Governance Program, including application onboarding, ownership validation, access request processes, and user access reviews. Partner with Identity Engineering, Security, Compliance, Internal Audit, and business stakeholders to deliver governance initiatives on time and in scope. Proactively identify risks, dependencies, and blockers; develop mitigation plans and elevate issues before they impact delivery.

Stakeholder Management & Communication

Facilitate stakeholder meetings, workshops, and program reviews, tailoring communication effectively for technical and non-technical audiences. Serve as the bridge between Identity Architects and Helpdesk teams, translating roadmap milestones into operational context so frontline teams are always prepared for what's coming. Drive accountability across stakeholders, ensuring commitments and action items are completed within agreed timelines. Develop and deliver regular status reporting, governance metrics, dashboards, and executive updates.

Skills & Abilities

Stakeholder Engagement Business Analysis: Runs requirements workshops, documents current and future state, and translates ambiguous business needs into actionable identity system specifications. Product Evangelism: Excites and educates non-technical stakeholders about Okta-based IAM capabilities, turning skeptics into advocates and driving meaningful adoption across the business. Stakeholder Management: Builds strong relationships across technical and business teams; influences decisions, drives alignment, and navigates competing priorities with confidence. Communication: Tailors written and verbal messaging effectively for executive leadership, business stakeholders, auditors, and engineering teams. Program Delivery Program Execution: Develops actionable plans, manages competing priorities, and drives deliverables forward with minimal oversight in fast-paced, high-visibility environments. Intake & Backlog Management: Manages governance intake requests, maintains a prioritized program backlog, and ensures engineering focus stays aligned to business and compliance objectives. Risk Management: Proactively identifies risks, dependencies, and blockers then develops mitigation strategies and escalates before issues impact delivery. Documentation: Produces clear, professional status reports, governance records, meeting summaries, and executive communications. Technical Knowledge IAM & Governance: Working understanding of SSO, SCIM provisioning, JIT provisioning, REST APIs, access request processes, user access reviews, and automated identity lifecycle management. Okta Fluency: Hands-on expertise with Okta Identity Cloud, Okta Workflows, Okta Identity Governance (OIG) is required to build enough to credibly evangelize capabilities and partner effectively with engineering. Technical Aptitude: Able to engage meaningfully on identity architecture, application onboarding requirements, governance controls, and integration dependencies without needing to be an engineer.

Qualifications (required)
  • Bachelor's degree in Computer Science, Information Technology, Business, or a related field or equivalent hands‑on experience
  • 5+ years of hands‑on experience with Okta Identity Cloud, Okta Workflows, and Okta Identity Governance
  • 7+ years of experience in a business-facing technology role, such as business analyst, technical program manager, or IAM practitioner with stakeholder-facing responsibilities
  • Demonstrated experience translating business requirements into technical specifications in an enterprise environment
  • Working knowledge of identity and access management concepts, including SSO, provisioning, user access reviews, and access governance
  • Strong organization skillsets with managing program backlog, prioritize competing demands, and drive cross-functional delivery in a complex organization
  • Experience supporting IAM programs with alignment to compliance frameworks such as SOX, PCI DSS, or NIST
KPIs for Identity Solutions Manager
  • Deliver on 95% of committed Identity Engineering initiatives on time, in budget, and within agreed scope
  • Successfully onboard and operationalize 100% of targeted SOX and priority business applications into TKO’s Okta Identity Governance framework
  • Develop and maintain a prioritized engineering backlog with 100% of intake requests recorded and triaged within 5 business days and business priorities aligned to quarterly roadmap objectives
  • Develop and maintain executive IAM dashboards and governance reporting, delivering accurate monthly metrics on application onboarding, automation adoption, access governance, program health, risks, and roadmap progress to IT Leadership and Internal Audit
  • Achieve 90% stakeholder satisfaction across business units, Cyber Security, Audit, Compliance, Engineering, and Helpdesk through effective communication, roadmap transparency, and successful delivery of identity initiatives
  • Increase adoption of Okta identity capabilities by delivering growth in SSO-enabled applications, automated provisioning & deprovisioning, and reduction of manual identity administration activities, as measure against ServiceNOW metrics and annual program targets

Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings. Hiring Rate Minimum: $120,000 annually(minimum will not fall below the applicable State/local minimum salary thresholds) Hiring Rate Maximum: $160,000 annually

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.

About WWE

WWE® is an integrated media organization and the recognized global leader in sports entertainment. The company consists of a portfolio of businesses that create and deliver original content 52 weeks a year to a global audience. WWE is committed to family-friendly entertainment on its television programming, premium live events, digital media, and publishing platforms. WWE’s TV-PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world-class distribution partners including NBCUniversal, The CW and Netflix. In the United States, NBCUniversal’s streaming service, Peacock, is the exclusive home to all premium live events, a variety of original programming and a massive video-on-demand library. Netflix is the exclusive home for WWE programming around the world, other than select international markets. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at wwe.com and corporate.wwe.com.

About UFC

UFC® is the world’s premier mixed martial arts organization (MMA), with more than 700 million fans and approximately 290 million social media followers. The organization produces more than 40 live events annually in some of the most prestigious arenas around the world while broadcasting to over 975 million households across more than 170 countries. UFC’s athlete roster features the world’s best MMA athletes representing more than 80 countries. The organization’s digital offerings include UFC FIGHT PASS®, one of the world’s leading streaming services for combat sports. UFC is part of TKO Group Holdings (NYSE: TKO) and is headquartered in Las Vegas, Nevada. For more information, visit UFC.com and follow UFC at Facebook.com/UFC and @UFC on X, Snapchat, Instagram, and TikTok: @UFC.

About IMG

IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

About PBR

PBR is the world’s premier bull riding organization. More than 1,000 bull riders compete in more than 200 events annually across the televised PBR Unleash The Beast tour (UTB), which features the top bull riders in the world; the PBR Pendleton Whisky Velocity Tour (PWVT); the PBR Touring Pro Division (TPD); and the PBR’s international circuits in Australia, Brazil, and Canada. In 2022, PBR launched the nationally televised PBR Teams league—eight teams of the world’s best bull riders competing for a new championship expanding to 10 teams in 2024—as well as the PBR Challenger Series with more than 60 annual events nationwide. The organization’s digital assets include PBR RidePass on Pluto TV, which is home to Western sports. PBR is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. For more information, visit PBR.com, or follow on Facebook at Facebook.com/PBR, X at X.com/PBR, and YouTube on YouTube.com/PBR.

About On Location

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

About Zuffa Boxing

Zuffa Boxing is a joint venture between TKO Group Holdings, Inc. (“TKO”) (NYSE: TKO) and Sela, the entertainment conglomerate. TKO serves as managing partner, providing day-to-day operational expertise, management, and oversight of the promotion, with executive leadership anchored by UFC President and CEO Dana White and WWE President and TKO Board Member Nick Khan. The promotion aims to reimagine the sport of boxing by evolving the current model to restore the sport’s rightful place in the forefront of the global sports ecosystem. For more information, follow @Zuffa_Boxing on X; and @ZuffaBoxing on Snapchat, Instagram, Threads, and TikTok.

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