Identity Platform SRE: High-Availability & Automation

Apple Inc.; Sunnyvale (CA); On-site; USD 216,200 - 324,800; Full time

Job summary

Apple Inc. in Sunnyvale, California seeks a Service Reliability Engineer to design, build, and operate our Identity Management platform at large scale, partnering with engineering teams to deliver highly available authentication, authorization, and provisioning services.

The role emphasizes defining SLI/SLO/SLAs, incident management, advanced observability, and automation with ML-based anomaly detection and GenAI-assisted alerting, while ensuring security and data replication across data centers.

Qualifications

• 5+ years in Site Reliability Engineering focusing on large-scale distributed platforms and Java.
• BS in computer science or equivalent with 7+ years of experience or MS with 5+ years of experience.
• Strong technical grasp and experience with Open Source technologies for large-scale data processing.
• Experience designing, analyzing, and troubleshooting distributed systems.
• Proficiency in at least one programming or scripting language (Python, Java, Go, Bash, Ansible).
• Excellent troubleshooting and problem-solving skills.

Responsibilities

• Drive Platform Reliability & SRE Standards: Lead optimization of a large-scale Identity Management Platform and define SLIs, SLOs, and SLAs.
• Architect & Engineer Resilient Systems: Design and manage distributed systems across cloud and on-premise infrastructure; develop tooling and automation.
• Lead Operational Excellence & Incident Management: Manage incidents, post-mortems, and drive improvements with observability and telemetry.
• Champion Automation & Resilience Engineering: Develop automation frameworks, CI/CD, canary releases, and chaos engineering.
• Ensure Security & Compliance: Maintain security posture and compliance with industry standards and audits.
• Foster Cross-Functional Collaboration: Work with engineering, production support, and QA to ensure service delivery.

Skills

Java

Python

Go

Bash

Ansible

Education

Bachelor's degree in Computer Science or equivalent

Master's degree in Computer Science or equivalent

Tools

Prometheus

Splunk

Grafana

OpenTelemetry

Git

Helm

CRD

Kubernetes

Job description

Apple Inc. in Sunnyvale, California seeks a Service Reliability Engineer to design, build, and operate our Identity Management platform at large scale, partnering with engineering teams to deliver highly available authentication, authorization, and provisioning services.

The role emphasizes defining SLI/SLO/SLAs, incident management, advanced observability, and automation with ML-based anomaly detection and GenAI-assisted alerting, while ensuring security and data replication across data centers.