Identity Governance Administration Operations Engineer (Remote)

Velera; United States; Remote; USD 67,000 - 87,000; Full time

Job summary

Velera is seeking an Identity Governance Administration Operations Engineer to manage its identity governance platform. The role includes providing Level 2 support, managing incidents, and ensuring system stability. Candidates should have a degree in Computer Science and relevant certifications. Competitive salary and benefits offered in a remote work environment.

Benefits

Medical with telemedicine

Dental and Vision

401k (with employer match)

Flexible Spending Accounts (FSA)

Tuition Reimbursement

Paid Time Off (PTO)

Maternity, Parental, Family Care

Mental Health and Well-being Program

Qualifications

• 3 years of practical experience in identity management.
• Prior experience administering Saviynt IGA solutions preferred.
• Knowledge of IAM protocols and technologies.

Responsibilities

• Provide Level 2 support for the IGA solution.
• Manage incident and service request processes.
• Maintain system configurations and documentation.

Skills

Active Directory

Azure AD

PowerShell

JSON

SQL scripting

REST API's

ServiceNow ticketing system

IAM concepts

Education

Bachelor degree in Computer Science/Engineering

Relevant technical or security certification

Job description

Identity Governance Administration Operations Engineer (Remote) page is loaded

Identity Governance Administration Operations Engineer (Remote)

Apply locations Remote-USA time type Full time posted on Posted 2 Days Ago job requisition id 8193

Join the People Helping People

PSCU/Co-op Solutions is now Velera! PSCU and Co-op Solutions became a single entity on January 2, 2024, and our new company name was announced on May 7, 2024. Our new brand represents our combined company’s shared mission and unique ability to drive velocity and positive momentum for credit union success in a new era of financial services.

The Opportunity

The IGA Operations Engineer supports the operation of systems in the areas of Identity and Access Management. This role will be responsible for the operations and support of the company’s identity governance and administration platform. The individual will work with other IT teams and service partners to ensure stability of our IGA solution and will also participate in technical architecture and design conversations. The successful individual will demonstrate a commitment to fostering a customer-focused, service-oriented environment, providing the highest quality of services.

Day in the Life

• Provide Level 2 support for the IGA solution within agreed service levels. Work with IT teams, service partners and other stakeholders to ensure reliability and availability of the IGA solution.

• Implement and manage the effectiveness of Incident, Service Request, Change, and Problem management processes for the service area; provide daily/weekly report for ticket status.

• Maintain system configurations and process documentation, operating procedures, and infrastructure support documentation (e.g., data flow diagram, system as-built, runbook).

• Resolve technical issues through debugging, research and investigation.

• Participate as IGA subject matter expert in small/medium-scale projects supporting business initiatives; assist with the onboarding of new solutions. Help with operations after go-live, ensuring SLAs.

• Serve as an on-call resource for incident response and operational functions.

• Perform other duties as assigned.

Qualifications

• Bachelor degree in Computer Science/Engineering or related discipline or equivalent combination of education and experience required.

• Relevant technical or security certification (e.g., CompTia Security+, Certified Identity Governance Expert (CIGE), Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP)) required.

• Three (3) years of practical industry experience in design, development, customization, configuration, deployment, and support of identity management and governance products in large-scale environments with diversified application and authentication requirements required.

• Experience with Active Directory, Azure AD, EntraID, PowerShell, JSON, SQL scripting, REST API's, and ServiceNow ticketing system.

• Prior experience administering Saviynt IGA solutions is highly preferred

• ITIL experience is preferred

• Knowledge of IAM concepts, protocols and technologies, including but not limited to identity provisioning, authentication, authorization and RBAC.

#LI-LM1

About Velera

At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE !

Pay Equity

$67,700.00

to

$86,300.00

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following"EEO is the Law" Poster and the"EEO is the Law" Poster Supplement . Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here (English and Spanish). For information regarding your Right To Work, please click here (English and Spanish poster).

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [e-mail] for assistance.