Identity Governance & Administration Manager

Pacific Life; Charlotte (NC); On-site; USD 152,000 - 186,000; Full time

Benefits offered by this job

Paid Time Off

401k with company match

Adoption Assistance Program

Job summary

Pacific Life is seeking an Identity and Access Management (IGA) Manager to lead the design, rollout, and governance of Identity Governance & Administration across the enterprise. You will drive strategy, coordinate with IT leaders and business lines, and track maturity and adoption of IGA capabilities.

You will guide architects and engineers, ensure policy alignment with standards, and champion automation and resiliency in IGA platforms such as SailPoint IdentityIQ or Identity Security Cloud.

Qualifications

• 8+ years in Information Security with focus on IGA platforms.
• 3+ years leading enterprise IGA programs or teams.
• Hands-on experience with SailPoint or equivalent IGA platforms.
• Experience designing enterprise identity governance strategies.
• Experience with identity lifecycle events and access controls.

Responsibilities

• Design, configure, and implement IGA capabilities to support enterprise needs.
• Own enterprise IGA strategy and multi-year roadmaps across access lifecycles.
• Establish IGA policies, standards, and governance processes.
• Lead technical teams and coordinate cross-functional initiatives.
• Provide architecture documentation, use cases, and test plans.
• Drive automation, self-service, and resiliency in IGA solutions.
• Partner with IT to ensure strategy alignment and timely delivery.
• Monitor and report on IGA maturity, adoption, and risk.

Skills

Leadership

Stakeholder management

Project management

Communication

Agile methodologies

Strategic thinking

Education

BA/BS in Information Systems or Computer Science

Tools

SailPoint IdentityIQ

SailPoint Identity Security Cloud

ServiceNow

Azure DevOps

GitHub

Job description

Job Description

Pacific Life is investing in bright, agile and diverse new talent to contribute to our mission of innovating our business and creating a superior customer experience. We're actively seeking a talented Identity and Access Management (IAM) Manager who will be responsible for the delivery of Identity Governance & Administration (IGA) products and capabilities required to support the enterprise infrastructure and business line applications. In this role, you will assist with the development of the IGA strategy and corresponding roadmaps considering the corporate strategy, industry security trends and regulatory requirements. You will also collaborate and coordinate with IT leaders, technologists and support staff to ensure the requirements are clearly defined and established timelines are met. Finally, you will work to improve and track the maturity of the IGA products and capabilities showing increased adoption, speed to market, and resiliency.

How you'll help move us forward

• Manage a team of professionals responsible for designing, configuring, and implementing net new capabilities and enhancements necessary to drive the enterprise IGA strategy
• Own and drive the enterprise IGA strategy and multi-year plan incorporating all parts of IGA: access requests, lifecycle events, provisioning functions, role-based access, separation of duties, access certifications
• Establish and maintain IGA policies, standards, procedures, and governance processes.
• Serve as the primary escalation point and subject matter expert for IGA-related risks, issues, and decisions.
• Provide technical leadership and oversight for IGA platforms and services, including SailPoint Identity Security Cloud and related technologies.
• Architect, design, develop and troubleshoot IGA solutions with the ability to provide technical and architectural design documentation, recommendations, specifications, use cases, requirements and test cases
• Create solutions that drive full automation, self-service, and resiliency
• Eliminate duplicative capabilities where possible, reduce complexities, and leverage enterprise standards and industry best practices
• Define best practice and development of troubleshooting processes, methodologies, standards, alerts and reporting from IGA platform(s) to be leveraged for operational monitoring
• Identify, manage and remediate existing or future risks, issues, and roadblocks for timely delivery
• Partner with internal technical teams ensuring the strategy and roadmaps are well understood while monitoring successful implementation
• Lead change, by acting as change agent, to use skills and expertise to inspire a shared purpose of intent, drive awareness, communications, documentation, and training
• Develop and implement program communications framework and metrics to keep stakeholders, customers, and IAM colleagues well informed
• Contribute to the development and maintenance of information security strategy and architecture

The experience you bring

• 8+ years Information Security experience, with strong focus in IGA platforms (e.g. SailPoint IdentityIQ or Identity Security Cloud)
• 3+ years of experience leading or managing an enterprise IGA program or IGA engineering function.
• Strong hands-on and leadership experience with SailPoint or another enterprise IGA platform.
• Detailed knowledge and experience in enabling new, migrating to, and/or managing an enterprise IGA platform based on best practices.
• Demonstrated experience designing and implementing enterprise identity governance strategies.
• Hands-on experience in working with identity lifecycle events/workflows (Joiner, Mover, and Leaver)
• Experience with integrating IGA capabilities with ServiceNow like platforms
• Experience with code repository management tools such as Azure DevOps, GitHub, etc.
• Knowledge and experience of Least Privileged Access Modeling, Role Based Access Control, and Separation of Duty
• Experience with security governance, risk management, audit requirements, and security controls.
• Demonstrated ability to lead technical teams and complex cross-functional initiatives.
• Strong communication, analytical, project management, and stakeholder-management skills.
• Ability to manage complex activities simultaneously to shorten timescales
• Ability to demonstrate continuous improvement
• Experience with Agile methodologies and corresponding Agile based tools
• Proven ability to influence and gain trust at senior management levels in multi-cultural environments

What makes you stand out

• BA/BS in Information Systems, Computer Science or related field
• CISSP, CISM, CISA or other relevant security certifications and knowledge of ISO and NIST security standards preferred

#LI-TB1

Base Pay Range

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$152,010.00 - $185,790.00

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.