Identity & Access Systems Engineer (Okta/Windows)

AV; Albuquerque (NM); On-site; USD 91,000 - 139,000; Full time

Benefits offered by this job

medical

dental vision

401K with company matching

a 9/80 work schedule

a paid holiday shutdown

Job summary

Roboticsconnected in Albuquerque, NM is hiring an Identity and Systems Administrator/Analyst to manage identity and access controls, administer Okta, and support Active Directory and Windows Server environments. The role covers RBAC, SSO/MFA, and endpoint management across Windows, with Jamf familiarity preferred and some macOS/Linux support.

Automated onboarding/offboarding processes exist; you will maintain and troubleshoot identity systems and ensure secure access governance, while

Qualifications

• Five or more years of relevant experience in identity management, systems administration, IT operations, or a related field.
• Strong understanding of identity and access management principles.
• Experience administering Okta or a comparable identity management platform.
• Understanding of RBAC, least privilege, group-based access, and access governance concepts.
• Experience supporting single sign-on and multifactor authentication.
• Experience troubleshooting identity synchronization, authentication, authorization, or application access issues.
• Experience with Microsoft Active Directory administration.
• Working knowledge of Windows Server environments.
• Experience managing file-sharing systems, folder permissions, and security groups.
• Familiarity with Windows endpoint administration and support.
• Experience using an IT service management or ticketing system.
• Strong written and verbal communication skills.

Responsibilities

• Administer and support identity and access management solutions, including Okta.
• Maintain application assignments, access policies, groups, roles, and authentication requirements.
• Configure and support role-based access control based on job responsibilities, business requirements, and least-privilege principles.
• Support single sign-on, multifactor authentication, federation, and application integrations.
• Troubleshoot authentication, authorization, account synchronization, application access, and provisioning-related issues.
• Monitor and support automated identity lifecycle processes, including identifying and resolving workflow, synchronization, or access assignment failures.
• Review identity and access configurations for consistency, security, and compliance.
• Participate in periodic access reviews, entitlement reviews, and audit activities.
• Work with internal teams to identify access requirements and translate those requirements into appropriate roles, groups, and permissions.
• Assist with the administration and maintenance of Active Directory, including users, groups, organizational units, delegation, permissions, and Group Policy.
• Support Windows Server environments and related infrastructure services.
• Administer and troubleshoot file-sharing systems, shared folders, access permissions, and security groups.
• Support a primarily Windows-based endpoint environment, with limited macOS and Linux systems.
• Assist with macOS endpoint management through Jamf when needed.
• Use ticketing systems to document, track, prioritize, and resolve incidents, requests, and problems.
• Create and maintain technical documentation, standard operating procedures, troubleshooting guides, system diagrams, and configuration records.
• Assist with system upgrades, application integrations, testing, automation, and process improvements.
• Support security, compliance, and audit activities related to identity, access, endpoints, and systems administration.
• Collaborate with IT, security, application owners, and other technical teams to resolve issues and improve services.

Skills

Identity management

Okta

Active Directory

Windows Server

RBAC

SSO

MFA

Jamf

Windows endpoint

Ticketing systems

Education

Information technology degree

Tools

Jamf

Okta

PowerShell

Windows Admin Tools

Job description

Roboticsconnected in Albuquerque, NM is hiring an Identity and Systems Administrator/Analyst to manage identity and access controls, administer Okta, and support Active Directory and Windows Server environments. The role covers RBAC, SSO/MFA, and endpoint management across Windows, with Jamf familiarity preferred and some macOS/Linux support.

Automated onboarding/offboarding processes exist; you will maintain and troubleshoot identity systems and ensure secure access governance, while