Identity & Access Management Administrator - Information Technology Services

California Polytechnic State University-San Luis Obispo; San Luis Obispo (CA); Hybrid; USD 100,404 - 119,988; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement participation

Educational benefits

Job summary

California Polytechnic State University-San Luis Obispo is seeking a skilled individual to manage the administration and operational optimization of campus identity and access management (IAM) systems. You will work closely with Engineering and Information Security teams to ensure reliability and security of identity services.

This position offers eligible remote work within California and requires advanced knowledge in identity technologies as well as strong troubleshooting abilities.

Qualifications

• Advanced understanding of identity and access management technologies.
• Experience in troubleshooting complex identity and authentication issues.
• Ability to develop scripts for identity service operations.

Responsibilities

• Administer and optimize campus identity and access management systems.
• Improve identity services, including single sign-on integrations.
• Collaborate with Engineering and Security teams for scalable solutions.

Skills

Identity and access management technologies

Advanced troubleshooting and root-cause analysis

Automation and integration scripting (PowerShell, Python, Bash)

Identity and access management protocols (SAML, OIDC, OAuth 2.0)

Operational standards and technical procedures

Education

Bachelor's degree in a related field

Four years of relevant experience

Job description

Job Summary

Under general direction of the Manager of Enterprise Operations, this position is responsible for the administration, reliability, and operational optimization of campus identity and access management (IAM) systems and related authentication infrastructure. Primary responsibilities include supporting and improving identity services such as single sign‑on integrations, enterprise directory services, identity lifecycle processes, and certificate‑based authentication systems. This position works closely with Engineering, Infrastructure, and Information Security teams to operationalize identity solutions, support authentication integrations across campus systems, and ensure identity services are secure, scalable, and maintainable. The role also contributes to automation, monitoring, and continuous improvement of identity platforms to support campus operations and strategic initiatives.

This position is eligible for remote work pursuant to Cal Poly’s Telecommuting and Remote Work Guidelines and requires all work to be performed within the State of California.

Key Qualifications

• Advanced knowledge of identity and access management technologies including enterprise directory services and single sign‑on platforms.
• Ability to perform advanced troubleshooting and root‑cause analysis for complex identity, authentication, and directory service issues.
• Ability to develop automation and integration scripts using languages such as PowerShell, Python, Bash, and database scripting such as PL/SQL to support identity service operations.
• Working knowledge of identity and access management protocols (SAML, OIDC, OAuth 2.0) and enterprise directory services such as Oracle Internet Directory, Microsoft Active Directory, and LDAP‑based integrations.
• Ability to develop operational standards and technical procedures supporting enterprise identity and authentication services.

Education and Experience

• Equivalent to a bachelor’s degree in a related field and four years of relevant experience.
• Additional experience demonstrating acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.
• An advanced degree in a related field may be substituted for the required experience on a year‑for‑year basis.

Salary and Benefits

Anticipated Hiring Range: $100,404 – $119,988 per year.

Classification Range: $87,408 – $127,332 per year.

Benefits include health, dental, and vision insurance; retirement participation in the Public Employees’ Retirement System; and educational benefits for eligible employees.

Equal Opportunity and Excellence in Education and Employment

This position is open and available to all regardless of race, sex, color, ethnicity, or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities.

Supplemental Information

Background check (including a criminal records check) is required for employment. The person holding this position is a mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirements set forth in CSU Executive Order 1083. Cal Poly is not a sponsoring agency for staff or management positions; applicants must be authorized to work in the U.S. at the time of application.

Education Code 89521 Requirements

Applicants must disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last seven years only after a determination is made that they meet the minimum qualifications for the position and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to CSU concerning any substantiated allegations of misconduct.

Positions are posted for a minimum of 14 calendar days.