IDD Services Coordinator III - Substance Use Disorder

Alamo Area Council of Governments; Texas; On-site; USD 59,000; Full time

Job summary

An established industry player seeks a dedicated IDD Services Coordinator III to manage complex casework for individuals with intellectual and developmental disabilities. This role involves overseeing service and treatment plans, providing technical assistance, and ensuring effective delivery of services for clients with substance use disorders. The ideal candidate will possess strong supervisory skills and a background in social services, with a focus on community outreach and program evaluation. Join a dynamic team committed to making a difference in the lives of vulnerable populations through innovative solutions and compassionate care.

Qualifications

• 2+ years of experience in case management or social services work.
• Knowledge of Intellectual and Developmental Disabilities and community resources.

Responsibilities

• Oversees development and implementation of clients’ service plans.
• Conducts performance reviews and community outreach activities.

Skills

Case Management

Motivational Interviewing

Community Outreach

Supervisory Skills

Technical Assistance

Report Preparation

Education

Master’s degree in Psychology

LPC, LPC-I, LMSW, LCSW license

Tools

Computer Software

Job description

IDD Services Coordinator III - Substance Use Disorder

Performs highly complex (senior-level) case management work in a fast-paced environment to meet the needs of individuals with intellectual and developmental disabilities targeting those at risk or with comorbid substance use disorders. Work involves reviewing and tracking case management activities and assisting in developing program goals, objectives, and procedures. Assigns and/or supervises the work of others and works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Oversees the development and implementation of clients’ service and treatment plans. Provides technical assistance to other staff and support team members of clients. Reviews clients referred to case management and tracks progress through the case management intake and screening process. Reviews all case documentation for accuracy and timely submission. Prepares reports on service provider and program activities. Identifies problem areas, service gaps, and areas that are barriers to services for clients. Documents case records, and prepares and reviews reports and evaluations. Performs contract monitoring activities for the unit. Coordinates the development and implementation of clients’ service and treatment plans. Coordinates transition planning to ensure continuity of care and management of risk factors. Assists in the development of policies and procedures. Assists with program monitoring and evaluation, including production targets and performance metrics. Prepares reports for funders that contain aggregate data collected. Assists with intra-agency or interagency services coordination and referral problems. Assigns and/or supervises the work of others. Conducts performance reviews. Makes recommendations regarding hiring, promotion, and termination decisions. Disseminates information to the team and forwards information to the manager in a timely manner. Works closely with team members to resolve customer problems. Develops the team to ensure their consistent delivery of required performance measures. Conducts community outreach and training. Ensures delivery of services for the Project of Prevention & Treatment of Substance Use Disorder (SUD) in the IDD Population.

Preferred Knowledge and Skills: Knowledge of Intellectual and Developmental Disabilities, Autism, Related Conditions Services, and funding sources. Knowledge of community resources, case management delivery systems, principles, objectives, standards, methods, and program policies and procedures. Skill in overseeing, developing, implementing, and monitoring service and treatment plans. Ability to assess clients’ needs, oversee and coordinate clients’ services, monitor program effectiveness, communicate effectively, and assign and/or supervise the work of others. Ability to apply motivational interviewing techniques when speaking with clients and the community. Should have a background in SUD prevention, education, and treatment interventions. Ability to train others. Knowledge of rehabilitation programs for individuals with developmental disabilities. Skills in the use of a computer and applicable software. Ability to prepare and maintain records. Extensive travel within Bexar County is required. Must have reliable transportation. Ability to lift 10 – 15 pounds is required. Adequate health and physical mobility to get up and down off the floors as required. First/CPR provision and application of SAMA techniques. Performs other job-related duties as assigned.

Desired Degree/Job Experience: Prefer Master’s degree in Psychology, Counseling, Social Work, or related field. A license in one of the following: LPC, LPC-I, LMSW, LCSW, etc. Must have two (2) years of experience in case management or social services work and two years of paid or unpaid experience with individuals with intellectual or developmental disabilities, as defined in Texas Administrative Code, Title 26, and Rule 331.17. Prefer ability to meet specific requirements of Title 42, CFR, Section 483.430.

This position is a Pay Grade 14, with a starting annual salary of $58,656.00. This is an exempt position and will be open until filled. Only electronic online applications will be accepted.