IDD Regional Business Office Manager, Deep Gap Admin Unit

RHA Health Services, LLC; North Carolina; On-site; USD 70,000 - 90,000; Full time

Job summary

Join RHA Health Services as an IDD Regional Business Office Manager. This role focuses on overseeing business operations across multiple units, ensuring financial performance and compliance. The ideal candidate will have a background in business management, strong leadership skills, and the ability to analyze financial reports. RHA is dedicated to making a real difference in the lives of individuals with intellectual and developmental disabilities, and we are looking for compassionate professionals to join our team.

Benefits

Early access to earned wages

Employee perks and discount program

Paid Time Off

Health insurance

401(k) retirement savings program

Wellbeing programs

Free CPR and first aid training

Qualifications

• Extensive experience in business management, particularly in a multi-unit or regional role.
• Proven ability to analyze and manage budgets and financial reports.
• Familiarity with medical records management and compliance with PHI regulations.

Responsibilities

• Oversee business operations to ensure financial performance and operational efficiency.
• Support administrative staff by training, planning, and reviewing performance.
• Manage financial records and ensure compliance with regulatory guidelines.

Skills

Financial analysis

Leadership

Communication

Education

Bachelor’s degree in business administration or finance

Tools

Office management software

Financial systems

Job description

IDD Regional Business Office Manager, Deep Gap Admin Unit page is loaded

IDD Regional Business Office Manager, Deep Gap Admin Unit

Apply locations Deep Gap, NC time type Full time posted on Posted 2 Days Ago job requisition id R51916

We are hiring for:

IDD Regional Business Office Manager, Deep Gap Admin Unit

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

The Regional Business Manager is responsible for overseeing the business operations across all units within an assigned region, ensuring financial performance, operational efficiency, and regulatory compliance. This role involves collaborating closely with administrators, directors, regional directors, and department heads to develop and analyze performance reports and ensure the smooth execution of business functions. The Regional Business Manager plays a critical role in maintaining the financial health of the organization while supporting the day-to-day administrative needs of multiple locations.

DUTIES AND RESPONSIBILITIES:

• Financial Analysis and Reporting: Assist administrators in analyzing the financial performance of each unit. Develop, process, and analyze performance reports, prepare budgets, and participate in monthly financial reviews to ensure targets are met and provide recommendations for improvement.
• Leadership Responsibilities: Support administrative and office staff, including interviewing, making hiring recommendations, training, planning, and guiding work. Review performance, address complaints, and resolve problems to promote team effectiveness and performance.
• Cross-Departmental Coordination: Work closely with department heads to establish and monitor systems that ensure the accurate collection and management of service user information.
• Financial Records Management: Oversee the maintenance, filing, and security of financial records and Protected Health Information (PHI). Ensure that records are retained following required formats and regulatory guidelines.
• Data Management: Manage accurate entry of consumer information, including admissions, discharges, and medical record updates. Ensure billing protocols are adhered to within required timeframes.
• Office Operations: Oversee general building maintenance as needed, including ordering, and maintaining office supplies, and operating and maintaining office equipment.
• Financial Management: Ensure the completion of daily deposits, oversee petty cash funds, and maintain petty cash documentation. Oversee the RFMS Management process which includes; monitoring room and board payments, admissions agreements, managing the annual social security process and the Representative Payee process where applicable. Monitor company credit cards and time requirements for reconciliation to close out financials. Distribute accounts payable checks and ensure proper financial controls are in place.
• Staff Training and Support: Provide training and technical support to staff across assigned units.
• Technical Support: Performs Security Access Manager responsibilities for PaceNet and/or other platforms.
• Other Duties: Demonstrates flexibility and commitment to meeting unit and consumer needs. Performs additional responsibilities as assigned.

SUPERVISORY RESPONSIBILITIES:

This position may supervise Business Managers and other office staff positions.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in business administration, finance, or equivalent experience in lieu of degree preferred
• Extensive experience in business management, particularly in a multi-unit or regional role.
• Strong financial acumen, with proven ability to analyze and manage budgets and financial reports.
• Excellent leadership and communication skills, with experience in managing and developing teams.
• Familiarity with medical records management and compliance with PHI regulations.
• Ability to travel within the state as needed.
• Proficiency in office management software, financial systems, and data entry tools.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Ability to perform tasks requiring sustained physical activity, such as sitting, standing, walking, or repetitive hand movements.
• Frequent use of standard office equipment, including computers, phones, and other peripherals.
• Ability to lift and carry items within a reasonable weight range, if necessary.
• Regular use of technology and exposure to prolonged periods of screen time.

RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked,before payday!
• Employee perks and discount program:to help you save money!
• Paid Time Off(full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k)retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs forhypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

At RHA Health Services, the people we serve and support are at the very center of everything we do. Throughout Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee, we provide high-quality care to individuals with intellectual/developmental disabilities. In North Carolina and Pennsylvania, we also provide behavioral health services to support people with mental health and substance use needs and provide services for those who are Deaf and Hard of Hearing.

Since 1989, we have partnered with and celebrated people achieving their personal goals, building meaningful connections, experiencing positive outcomes in health and wellness, and more. If you share our passion, there is a place for you at RHA Health Services.

From inpatient care to community-based services, from in-home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset. Many of our employees also experience opportunities for career growth and continued education. RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care.

At RHA, we believe we all deserve the chance to live our best possible lives. We want you to join our team of compassionate professionals. To learn more, visit rhahealth.org or email us at [e-mail] .

RHA Health Services – Where Compassion Meets Career.