IDD Program Area Supervisor: Lead Teams & Care Quality

Keystone Human Services; Edison (NJ); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Career advancement

Tuition reimbursement

Wellness programs

Job summary

Keystone Human Services seeks an Area Supervisor to oversee programs supporting adults with Intellectual and Developmental Disability. You will supervise staff, collaborate with clinical teams and leadership, and drive program strategy while ensuring compliance and quality of care.

The role emphasizes budget involvement, incident management, and strong communication with families. A valid driver’s license and vehicle access are required, with a robust benefits package available.

Qualifications

• Minimum 2 years of supervisory or management experience.
• Experience with regulatory compliance preferred.
• Strong communication, organizational, and leadership skills.
• Ability to learn and utilize web-based systems and documentation tools.
• Valid driver’s license and access to properly insured vehicle.
• Successful completion of the pre-employment process, including clearances and verifications.

Responsibilities

• Provide day-to-day supervision and guidance to assigned program staff.
• Lead team meetings and ensure clear, consistent communication across teams.
• Participate in leadership and management meetings to drive program strategy.
• Support program development and problem-solving initiatives.
• Collaborate with clinical teams on individual support plans and treatment processes.
• Monitor program documentation to ensure compliance with regulatory and organizational standards.
• Ensure high-quality care, safety, and well-being for individuals supported.
• Serve as Incident Management point person for assigned programs.
• Assist with budget development and monitor program expenses.
• Maintain program productivity and utilization standards.
• Support referral assessment and placement decisions.
• Maintain strong communication with families/guardians regarding care planning and updates.
• Represent the organization in community engagement and public speaking opportunities.
• Participate in county and service area planning activities.
• Ensure proper staffing levels and on-call coverage as needed.

Skills

Supervisory experience

Communication skills

Organization & leadership

Web-based systems familiarity

Education

High school diploma or equivalent

Associate’s degree

Bachelor’s degree

Master’s degree

Job description

Keystone Human Services seeks an Area Supervisor to oversee programs supporting adults with Intellectual and Developmental Disability. You will supervise staff, collaborate with clinical teams and leadership, and drive program strategy while ensuring compliance and quality of care.

The role emphasizes budget involvement, incident management, and strong communication with families. A valid driver’s license and vehicle access are required, with a robust benefits package available.