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IDD Monitoring Coordinator

Trillium NC

Bismarck (ND)

Remote

USD 54,000 - 69,000

Full time

Today
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Job summary

A healthcare organization is seeking an IDD Monitoring Coordinator to oversee compliance with home and community-based services in North Carolina. This remote position requires strong communication and assessment skills to ensure quality support. Candidates need relevant licenses and experience in care management. Competitive salary and benefits offered.

Qualifications

  • Must meet Qualified Professional status.
  • Fully licensed RN or equivalent human service degree required.
  • Experience with Intellectual Developmental Disabilities (IDD) preferred.

Responsibilities

  • Monitor services for compliance with state standards.
  • Promote satisfaction with services through ongoing communication.
  • Conduct monitoring visits as needed.

Skills

Compliance monitoring
Communication
Assessment and monitoring
Care management

Education

Bachelor’s degree in human services
Master’s degree in human service field
Job description
Overview

Pay Plan Title: Coordinator

Working Title: IDD Monitoring Coordinator

Cost Center: 8500/Plan Based Care Management

FLSA Status: Non-Exempt

Posting Salary Range: $54,106 - $68,173

Office Location: Remote within Trillium’s South Central Region, covering North Carolina counties: Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, and Wayne.

Posting Details: Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties in North Carolina. We manage services for serious mental health, substance use, traumatic brain injury, and intellectual/developmental disability needs, with a focus on empowering individuals and families to improve well-being.

What We’re Looking For
Trillium Health Resources seeks an Intellectual/Developmental Disability (IDD) Monitoring Coordinator to join the Care Management team in the South Central Region. This role monitors Home and Community Based Services (HCBS) for Residential, Day Support, and Supported Employment, ensuring compliance with HCBS requirements during the member’s plan year and alignment with the final HCBS rule. The position requires a proactive approach to assessment, monitoring, and collaboration with the Care Management team to ensure quality support and adherence to waiver requirements.

On a Typical Day, You Might:

  • Monitor services for compliance with state standards, waiver requirements, and Medicaid regulations, including review of service documentation and claims.
  • Promote satisfaction with services through ongoing communication and timely follow-up on concerns.
  • Conduct announced or unannounced monitoring visits, including nights/weekends as applicable.
  • Ensure monitoring is performed as needed through direct observation, telephonic contact, email, and other methods across all settings.
Qualifications

Education/Experience:

  • Must meet QP status. Fully licensed by the NC governing board regulating Human Services professions; OR
  • Fully licensed RN licensed in NC with four (4) years of full-time MH/DD/SA experience; OR
  • Master’s degree in a human service field with one year of MH/DD/SA experience or equivalent supervised experience; OR
  • Bachelor’s degree in a human service field with two years of MH/DD/SA experience or equivalent supervised experience; OR
  • Bachelor’s degree in a field other than human services with four years of MH/DD/SA experience or equivalent supervised experience.

Additional Qualifications: If serving members with LTSS needs, must meet minimum QP requirements and have at least two years of LTSS/HCBS coordination or related care management experience.

Preferred Experience: Experience with Intellectual Developmental Disabilities (IDD) or Traumatic Brain Injury (TBI) populations is preferred.

License/Certification: Valid driver’s license required. May be accepted per above.

Location: Remote within Trillium’s South Central Region. Travel to office locations and within the catchment area may be required.

Deadline: Posting will remain open until filled.

Application Instructions

To be considered, submit an application through ADP and upload a current resume detailing education and work experience, including:

  • Employer Name
  • Dates of service (month & year)
  • Average weekly hours
  • Essential duties related to the position
  • Education and degree type
  • Date degree awarded
  • Institution
  • L icensure/certification, if applicable

Note: After submission, HR will review your resume for essential criteria. You will be notified about the status of your application. All applicants will receive a final email when the recruitment cycle closes. We encourage you to join our Talent Community for updates on suitable roles.

EEO and Drug-Free Workplace: Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace; candidates may be required to pass a drug test as a condition of employment.

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