IDD Contract Performance Specialist (Hybrid) — Impact

NorthKey Community Care; Covington (VA); Hybrid; USD 32,000 - 43,000; Full time

Benefits offered by this job

Bonus up to 12%

PTO 16 days

10 holidays

Insurance plans

HSA match

401(k) match

Professional development

Job summary

NorthKey Community Care in Covington, VA seeks an IDD Contract Performance Specialist to oversee contract providers, coordinate IDD care, and promote person-centered care for individuals with developmental disabilities. The role supports ensuring medical needs are met and adherence to regulations.

The position runs Monday–Friday, 8 a.m.–5 p.m., with potential hybrid work after training. A bachelor’s degree in behavioral health is preferred along with relevant experience and a valid driver’s

Qualifications

• Bachelor’s Degree in acceptable behavioral health field of study preferred.
• Minimum of one year of experience in community-based developmental disabilities services.
• Completion of required training.
• Ability to drive a motor vehicle and a valid driver’s license.

Responsibilities

• Guide and direct contract providers in the engagement of clients and their guardians in a structured collaborative relationship.
• Guide and direct contract providers to provide for all medical needs of the individuals served.
• Promote a person-centered approach to maximize independence to improve and maintain lifelong well-being and functional status in the placement process for new individuals.
• Guide and direct contract providers in practices that promote a high quality of care to individuals with developmental and/or intellectual disability.
• Guide and direct others in addressing functional challenges of individuals served and provide ongoing support and technical assistance.
• Assist contract providers in identifying and addressing risks and current or potential gaps in care to prevent deterioration that could result in hospitalizations, ER visits, or loss of independence in vocational, academic, or social functioning.
• Complete necessary documentation to adequately monitor contract services.
• Provide IDD Care Coordination as needed and as qualified.
• Complete initial and/or annual and other mandatory trainings as assigned related to monitoring IDD contractors’ performance.
• Ensuring that all contract providers are complying with all agency and State regulations, policies, and procedures.
• Collaborate with all members of the client care teams and other agencies regarding IDD contract services.
• Maintain HIPAA compliance and appropriate client confidentiality.
• Educate contract providers regarding completing all required paperwork and documentation.
• Monitor documentation and time of contract providers and address problems promptly.
• Other duties as assigned.
• IN RELATION TO ADMINISTRATION
• Adhere responsibly to all NorthKey policies and procedures.
• Adhere to confidentiality in all matters about client information.
• Attend internal meetings relating to responsibilities and duties.
• Maintain a professional and business-like manner in dealing with all internal staff, Board members, state and governmental staff, sub-contractors and vendors of NorthKey.
• Represent NorthKey in a professionally appropriate manner.

Education

Bachelor’s Degree in behavioral health field

Job description

NorthKey Community Care in Covington, VA seeks an IDD Contract Performance Specialist to oversee contract providers, coordinate IDD care, and promote person-centered care for individuals with developmental disabilities. The role supports ensuring medical needs are met and adherence to regulations.

The position runs Monday–Friday, 8 a.m.–5 p.m., with potential hybrid work after training. A bachelor’s degree in behavioral health is preferred along with relevant experience and a valid driver’s