ID Position for Radiant/Cupid/Lumens

Thomas Jefferson University & Jefferson Health; Philadelphia (Philadelphia County); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled instructional designer to lead training initiatives for their Electronic Medical Record system. This role involves designing impactful training content, collaborating with various stakeholders to enhance application adoption, and ensuring seamless integration of educational materials. The ideal candidate will possess a strong background in healthcare IT and instructional design, coupled with the ability to analyze workflows and deliver compelling training solutions. Join a dynamic team dedicated to reimagining healthcare and education, making a meaningful impact on patient care and professional development.

Qualifications

• Minimum of 4 years of experience in healthcare or healthcare IT.
• Epic certification required, with Radiant, Cupid, and Lumens preferred.

Responsibilities

• Designs training materials for Electronic Medical Record users.
• Coordinates with vendors and application leadership for training delivery.
• Analyzes workflows and technical issues related to applications.

Skills

Instructional Design

Training Development

Healthcare IT

Project Management

Workflow Analysis

Education

Bachelor's Degree

Tools

Epic Systems

Job description

Job Details

ID Position for Radiant/Cupid/Lumens

Job Description

PRIMARY FUNCTION:

This position is the primary specialist for assigned applications as an instructional designer for both system steady-state/maintenance training and system go-live training. The training will be used across the Health System for users of our Electronic Medical Record system. In addition, the role will also provide system documentation and build analysis, leveraging knowledge of organizational policies, procedures, and business operations to coordinate training and address non-training issues during installation, maintenance, troubleshooting, and upgrades.

ESSENTIAL FUNCTIONS:

1. Serves as the primary point person for respective application regarding training and instructional design needs, partnering with application leadership, peers, and external partners, and leads projects of medium complexity.
2. Designs training content and materials to support organizational change, application adoption, and efficiency; collaborates with EMR vendors and others to create effective training materials and learning communications.
3. Collaborates with IS&T and operational leadership to drive priorities and system integration efficiencies, escalating and resolving barriers as needed.
4. Develops learning tools and job aids based on application specifications, technical designs, and system changes.
5. Coordinates with external partners/vendors to ensure smooth content transition and trains vendor specialists to ensure proper training delivery to Jefferson application users.
6. Performs in-depth analysis of workflows, data collection, report details, and technical issues related to applications.
7. Assists in evaluating operational needs; validates workflows, builds, and configurations based on application requirements.
8. Interacts with co-workers, visitors, and staff in alignment with Jefferson's values.

OTHER FUNCTIONS AND COMPETENCIES:

• Ensures deliverables adhere to brand guidelines and translate into compelling training solutions.
• Estimates and communicates development and testing requirements, resource needs, and timelines.
• Serves as a liaison with vendors to ensure proper delivery and service levels for application end-user training.
• Develops and documents procedures for system changes and other tasks.
• Troubleshoots problems and responds to end-user questions.
• Analyzes application content and negotiates user-requested modifications.

EDUCATIONAL/TRAINING REQUIREMENTS:

Bachelor's degree required.

CERTIFICATES, LICENSES, AND REGISTRATION:

Epic certification required; Epic Radiant, Cupid, Lumens certifications preferred.

EXPERIENCE REQUIREMENTS:

Minimum of 4 years of experience in healthcare, information systems, or healthcare IT.

Work Shift

Day shift (United States of America)

Worker Sub Type

Regular

Primary Location Address

833 Chestnut Street, Philadelphia, Pennsylvania, United States of America

Jefferson, located in the greater Philadelphia region, Lehigh Valley, Northeastern Pennsylvania, and southern New Jersey, is reimagining healthcare and higher education to create unparalleled value. With over 65,000 staff, Jefferson provides high-quality, compassionate clinical care, advances research, and prepares future professionals across its colleges and schools.