ICT Associate

Giga; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

UNOPS is seeking an ICT Associate to design, develop, and maintain scalable open-source web applications while ensuring performance and usability across projects. The role emphasizes CMS work, deployment workflows, and collaboration with cross‑functional teams.

The position requires 6+ years in open-source ICT, 2+ years in HTML/CSS/JS/PHP, and desirable Drupal/WordPress experience. Spanish fluency is required; English is desirable.

Qualifications

• Minimum of 6 years of professional experience in open source ICT.
• Minimum 2 years of professional experience in HTML, CSS, JS, PHP.
• Drupal development experience is desirable.
• WordPress development experience is desirable.
• Experience with the LAMP stack is desirable.
• Spanish - Fluent - Required; English - Intermediate - Desirable.

Responsibilities

• Lead design, development and maintenance of scalable open-source enterprise web applications.
• Adapt CMS themes and support deployment workflows.
• Collaborate with other developers and stakeholders to meet requirements.
• Support migration of existing sites and applications.
• Create user and project documentation and contribute to testing to avoid regressions.

Skills

Content Management Systems

Drupal

PHP

WordPress

Tools

Atlassian Jira

Job description

General Information

Position Title

ICT Associate

Job Category

Information and Communications Technology

Duty Station(s)

Home based

Seniority Level

Associate

ICS Level

ICS 06

Contract Type

ICA - LICA - Support - Regular

Contract Level

LICA 6

Posting Start Date

02-Oct-2026

Posting End Date

09-Oct-2026

Duration

7 months (Maternity Replacement Cover)

Job Highlight

Seeking an ICT Associate with 6+ years of open-source ICT experience to build scalable web applications, adapt CMS themes, and support application deployment workflows.

About the Region

The UNOPS Global Portfolios Office (GPO) brings together diverse expertise to help partners deliver impact worldwide. With hubs in New York, Geneva, and Vienna, and expert teams operating globally, GPO leads multi-regional initiatives that advance sustainable development, climate action, and peacebuilding - including in some of the world’s most challenging environments. By leveraging our collective expertise and global networks, GPO supports UNOPS’ strategic priorities and the Sustainable Development Goals across more than 130 countries. We work closely with major global partners - including governments, international financial institutions, and UN agencies - to deliver a wide range of services, such as project management, fund management, hosting services, and HR support.

About the Country/Multi-Country Office

From Geneva, UNOPS facilitates the achievement of the 2030 Agenda and the Sustainable Development Goals (SDGs), working with governments, other United Nations (UN) agencies and partners by providing quality servces, integrated solutions and management support through strategic, cost-effective and results-oriented approches. This includes supporting platforms and hosting high-profile, flagship initiatives and funds focusing on health, nutrition, water and sanitation, sustainable cities, environment, energy, climate and trade. UNOPS is a recognized resource for the UN system in Geneva – from fund management and oversight and advisory services, to providing hosting solutions to a range of global initiatives, as well as operational support to partner organizations.

Job Specific Context

The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners' peacebuilding, humanitarian and development projects around the world. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organisations. With over 6,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, where they need it. By implementing around 1,000 projects for our partners at any given time, UNOPS makes significant contributions to results on the ground, often in the most challenging environments.

Role Purpose

The ICT Associate leads the design, development, and maintenance of scalable open-source enterprise web applications, ensuring optimal performance, usability, and seamless system integrations across organizational projects.

Functions / Key Results Expected

Under the direct supervision of the ICT Analyst - ICT Project Manager, the ICT Associate will be

responsible for:

• Validates functional requirements integration.
• Leads on the definition, design and development of enterprise applications using Open Source technologies. Knowledge of Drupal is desired.
• Actively contributes ideas and approaches during design sessions with other developers.
• Contributes to tracking emerging technologies and solutions for improvements.
• Leads in the implementation of web applications ensuring optimal performance, scalability, and usability of systems by assisting in adhering to established and evolving architectural standards.
• Leads on adapting mock-up themes or design of new ones with other developers and/or clients.
• Supports the migration of existing sites and applications.
• Has ample knowledge of manual and automated testing techniques to ensure the proper performance of deliverable functionalities, providing test cases and avoiding regressions
• Supports in the application deployment and maintenance of the infrastructure
• Supports in the development of innovative concepts that could be implemented in addition to, or as a replacement of, existing solutions
• Supports the creation of user and project documentation
• Contributes to the tracking and reporting times and efforts invested on the assigned tasks.
• Knowledge on Atlassian products is highly desirable (Jira, Confluence).
• Performs other ICT related duties as required.

The incumbent will be expected to:

• Ensure timely delivery of project products and services,
• Lead on the development and maintenance of enterprise applications,
• Actively participate in the management of the unit and support business development,
• Establish solid working relationships with the board, clients and key stakeholders.

Skills

Content Management Systems, Drupal, Atlassian Jira, PHP Hypertext Preprocessor, WordPress

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Requirements

Required:

• Secondary education and diploma in Information technology, computer science, information systems, mathematics, statistics, engineering or a related field are required.
• A university degree in information technology, computer science, information systems, mathematics, statistics, engineering or related fields is an asset and may substitute some years of experience.

Experience Requirements

Required:

Minimum of 6 years of professional experience in open source information and communications technology is required.

Minimum 2 years of professional experience in Code Writing with HTML, CSS, JS, PHP.

Desired:

Experience in Drupal development is desired.

Experience in Wordpress development is desired.

Experience in LAMP stack is desired.

Language Requirements

• Spanish - Fluent - Required
• English - Intermediate - Desirable

Additional Information

• UNOPS does not accept unsolicited resumes.
• UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
• UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
• We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
• UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.

Terms and Conditions

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.