ICQA Associate - CVG

stord; Hebron Estates (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Stord is seeking an Inventory Control/QA Associate to support inventory accuracy and quality assurance in a fast-paced distribution center. You will handle inventory tracking, data entry, and adherence to process standards, working with the OMS and various warehouse tools.

The role requires strong organizational skills, the ability to communicate across teams, and the stamina to move materials and operate equipment in a busy facility.

Qualifications

• Two years’ experience with Order management or inventory systems in a high-volume facility.
• Basic clerical and data entry skills.
• Strong organizational and time management abilities, driving tasks to completion.
• Ability to interact effectively with all levels of management.
• Able to lift up to 20 lbs and perform basic math calculations.
• Ability to work independently with minimal supervision.
• Proven ability to build solid working relationships.

Responsibilities

• Investigates inventory discrepancies and bin location variances.
• Researches problem orders and receipts and inputs data into OMS.
• Maintains inventory and bin accuracy in the system.
• Adheres to quality standards across warehouse functions.
• Performs product counts and stage materials in designated areas.
• Operates warehouse equipment and uses the WMS for documents.
• Maintains accurate inventory counts and supports QA procedures.

Skills

Order management

Inventory systems

Data entry

Organizational skills

Time management

Communication

Interpersonal skills

Education

High School/G.E.D.

Tools

Warehouse Management System

Forklifts

Job description

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry‑leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top‑tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

Position Description:

Inventory Control/QA associate with strong communication and organization skills who likes to deal with people on a daily basis. Must be flexible with the ability to work overtime as needed.

Supports the execution of all processes and procedures related to inventory accuracy. Performs warehouse bin accuracy and maintains inventory shrink. Utilizes Order Management System and various types of material handling equipment.

Responsibilities:

• Investigates inventory discrepancies.
• Investigates bin location variances.
• Research problem orders and receipts.
• Inputs data into Order management system.
• Performs system entries to maintain inventory and bin accuracy.
• Performs to quality standards in multiple functions.
• Performs additional duties as assigned.
• Strong work ethic and attention to the small details will ensure our operations continue to run smoothly
• Maintain accurate inventory counts
• Ensure quality assurance processes and procedures are followed
• Perform product counts
• Stage materials within designated areas
• Operate all necessary warehouse equipment and toolsUtilize a warehouse management system to maintain appropriate work documentsMove materials weighing 50 lbs or more at times

What you'll do on a typical day:

• Maintain accurate inventory counts
• Ensure quality assurance processes and procedures are followed
• Perform product counts
• Stage materials within designated areas
• Operate all necessary warehouse equipment and tools
• Utilize a warehouse management system to maintain appropriate work documents

What You'll Need:

• Minimum of two years' experience working with Order management system / inventory systems in a high volume facility.
• Possesses basic clerical and data entry skills.
• Possesses strong organizational and time management skills, driving tasks to completion.
• Able to interact effectively with all levels of management.
• Able to transport up to 20 lbs. Able to perform basic mathematical calculations.
• Able to recognize and attend to important details with accuracy and efficiency.
• Able to work independently with minimum supervision.
• Able to build solid, effective working relationships with others.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to effectively use relevant material handling equipment (i.e forklifts).
• Able to express ideas clearly and convey necessary information.
• High School/G.E.D.
• Able to work in a Distribution center environment which includes exposure to work at varying heights; varying temperatures; moderate and consistent noise levels.
• Occasional non-standard work hours or overtime as business requires.