ICONA Avalon- Pool Attendant

ICONA Resorts; Avalon (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

ICONA Resorts is looking for a Pool Attendant to enhance guest experiences at our beach and pool areas. This full-time position involves greeting guests, maintaining cleanliness, and ensuring their safety while providing exceptional service. Ideal candidates are proactive, physically resilient, and have a passion for guest satisfaction. Join us in delivering exceptional service and experiences at our resort.

Qualifications

• High school diploma required.
• Good physical resilience to work outdoors.
• Ability to lift up to 50 pounds.

Responsibilities

• Greet guests and ensure a quality resort experience.
• Maintain cleanliness of pool deck and facilities.
• Monitor inventory of beach supplies.

Skills

Communication Proficiency

Guest Focus

Teamwork

Education

High school diploma or equivalent

Job description

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Job Title

Pool Attendant

Classification

Non-Exempt

Reports to

Facilities Manager

Job Description

Summary/Objective

Pool Attendants are responsible for greeting our guests to the beach and pool areas while ensuring a safe, quality resort experience that improves guest satisfaction.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greet all guests upon arrival, distribute towels, offer assistance, and deliver consistent guest service, exceeding guest expectations.
• Issue beach chairs and umbrellas to guests.
• Maintain cleanliness of pool deck and facilities including straightening and stocking chairs, collecting soiled towels and trash, moving chairs, and umbrellas.
• Ensure that the beach storage unit is properly maintained.
• Monitor inventory of beach supplies daily.
• Report equipment and supply deficiencies.
• Fold fresh towels.
• Secure chairs.
• Secure umbrellas.
• Promote positive guest relations for all guests by providing prompt, courteous and efficient service.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Performs other duties as directed.
• Weekly attendance to Aloha Culture Meeting.
  
  

Competencies

• Communication Proficiency.
• Guest Focus.
• Teamwork.
  
  

Supervisory Responsibility

This position has no supervisory responsibility.

Work Environment

This position operates outdoors in all inclement weather with heat and humidity at a hotel setting. This role requires good physical resilience and ability to work at a high pace while standing throughout the day.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. This position requires employee to work outside in all inclement/extreme conditions. The position may require lifting of products weighing up to 50 pounds.

Physical Environmental Demands

• Stand- Over 2/3rd of the time
• Walk- Over 2/3rd of the time
• Sit- Under 1/3rd of the time
• Use hands to fingers, handle or feel- Over 2/3rd of the time
• Reach with arms and hands- Over 2/3rd of the time
• Climb or balance- Up to 2/3rd of the time
• Stoop, kneel, crouch or crawl- Up to 2/3rd of the time
• Talk or hear- Over 2/3rd of the time
• Lift minimum of 5lbs.- 50 lbs.- Over 2/3rd of the time
• Adherence to all policy and procedures delineated in the ICONA Handbook
  
  

Position Type/Expected Hours of Work

This is a full-time position. This role requires forty, plus hours to include, weekends and holidays.

Travel

No travel is expected for this position.

Required Education And Experience

• High school diploma, or equivalent.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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