ICMS Case Manager - Skid Row Sites (JR 4991)

PATH (People Assisting The Homeless); Los Angeles (CA); On-site; Full time

Job summary

An established industry player is seeking a passionate Case Manager to join their Intensive Case Management Services team in Los Angeles. This role focuses on providing essential support to individuals experiencing homelessness, advocating for their needs, and assisting them in achieving their personal goals. Candidates will work directly with clients, offering coaching on independent living skills and connecting them with vital community resources. This position offers a unique opportunity to make a significant impact in the lives of vulnerable populations while enjoying a supportive work environment that values professional growth and work/life balance.

Benefits

Medical, dental, and vision coverage

Vacation and sick time

Paid holidays

Retirement plan

Flexible scheduling options

Qualifications

• 2+ years of experience in case management or working with vulnerable populations.
• Ability to work flexible hours including evenings or weekends.

Responsibilities

• Provide strengths-based case management and service coordination.
• Create person-centered plans and conduct crisis assessments.

Skills

Case Management

Communication Skills

Crisis Intervention

Problem Solving

Independent Living Skills Coaching

Education

Experience in healthcare or related field

Tools

CPR/First Aid Training

Job description

PATH is dedicated to helping individuals, families and communities end their homelessness.

ICMS Case Manager - Skid Row Sites (JR 4991)

WHY WORK FOR US?
We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.

If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state.

JR 4991
ICMS Case Manager
Los Angeles, CA 90004
Salary: $23.24 to $28.28 per hour
Pay Frequency: 24 Pay Periods Per Year
Full Time
Non-Exempt
Driving Required
Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our ICMS Team as the Case Manager for our sites in the DTLA Skid Row region.

ABOUT PATH
Since its foundation in 1984, PATH (People Assisting the Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

ABOUT OUR SUPPORTIVE HOUSING SERVICES
Our Supportive Housing Services (SHS) programs provide Intensive Case Management Services (ICMS) in a Permanent Supportive Housing (PSH) setting to individuals who have experienced homelessness and have a history of chronic health, mental health, and/or co-occurring conditions. Services are centralized and provided to clients living on-site to ensure ease of access to the resources necessary for long-term housing stabilization, improving their quality of life and community integration.

WHAT IS A CASE MANAGER?
Case Managers are part of a team of community service providers and PATH staff that work to ensure PSH tenants are moving towards their individual goals. Case Managers in our SHS program provide recovery oriented, direct client services and case management support. Responsibilities of the Case Manager include:

• Meeting with tenants regularly to provide strengths-based case management and service coordination, such as coaching around independent living skills, employment assistance and linkage to community providers for services.
• Collaborating with tenants to create person-centered plans that address short-term and long-term goals and the follow-up necessary to reach these goals.
• Consulting with the team to conduct crisis and risk assessments and provide crisis intervention services focused on enhancing the tenants’ ability to independently problem solve, utilize effective coping skills, and manage and self-coordinate own care.
• Mediating and advocating on behalf of the tenant to assist with obtaining and keeping stabilizing resources such as housing, healthcare benefits, and transportation.

WHAT YOU BRING
We’re looking for candidates that:

• Are willing and able to provide community and in-home based services on a regular basis.
• Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs.
• Work just as well independently as they do on a team.
• Exercise mature judgement, and are highly motivated, self-starting and proactive.
• Are excellent at communicating, whether in writing or verbally.
• Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment.

PREFERRED QUALIFICATIONS

• Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field.

MANDATORY REQUIREMENTS
For this role the Case Manager must:

• All levels of experience and education are welcome.
• Be able and willing to work flexible hours which may include evenings or weekends.
• Have employment eligibility verification.
• Have or be able and willing to obtain CPR/First Aid training.
• Have reliable transportation and:
  • A valid driver’s license.
  • Auto Insurance.
  • The ability to qualify for PATH insurance coverage.
• Successfully complete the following as a condition of hire:
  • Tuberculosis Test.
  • Background Screening.
  • Drug Test.
  • Provide proof of full COVID-19 vaccination.

DRIVING
Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must:

• Have reliable transportation.
• A valid driver’s license.
• Proof of insurance and ownership for personal vehicles used during work duties.
• The ability to qualify for PATH's insurance coverage.

EMPLOYMENT ELIGIBILITY
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years.

CALIFORNIA-BASED WORK EXPECTATIONS
We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office does not establish approval for work to be conducted outside of California.

PATH does not offer fully remote positions. Hybrid schedules are determined by the specific responsibilities of each position and organizational requirements and may be adjusted at any time to align with those needs.

WHAT WE OFFER
In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

READY TO MAKE A DIFFERENCE THROUGH ACTION?
If this position sounds like a fit, please submit your application today. A resume is required.

PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.

Location

Department

Intensive Case Management Services - SHS